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Job Title


Manager, Communications


Company : The Combined Forces Special Enforcement Unit of Br


Location : Surrey,


Created : 2026-03-06


Job Type : Full Time


Job Description

Working within the Combined Forces Special Enforcement Unit BC (CFSEU-BC), the Organized Crime Agency of BC (OCABC) is recruiting a hard-working, self-motivated candidate to lead the internal and external communications for CFSEU-BC. Reporting to the Inspector, Executive Services, this position will be responsible for: Serving as the principal strategic communications advisor to the Inspector, Executive Services, providing expert, integrated advice to support the Chief Officer of CFSEU-BC and OCABC and the Senior Management Team on reputational risks, public confidence, crisis response, and executive messaging in support of executive-decision making. Providing functional leadership for internal and external communications across CFSEU-BC and OCABC, supporting operational units, project teams, and senior leadership initiatives. Advising on the communication of sensitive or complex investigations, ensuring messaging balances transparency, legal and privacy obligations, investigative integrity, and public understanding. Preparing and coaching executives for high-risk media engagements, press conferences, and public-facing appearances. Providing senior strategic oversight and approval direction for media strategies, messaging frameworks, crisis communication approaches, and communications standards, ensuring brand integrity and alignment with organizational direction and executive guidance. Leading organizational crisis communications planning, ensuring readiness, consistency, and appropriate escalation to executive leadership and the Chief Officer for direction/approval as required. Providing strategic communications support during critical incidents, including outside regular business hours, as required. Leading the strategic governance of CFSEU-BCs digital communications, including social media, multimedia content, analytics, and digital engagement. Leading the development of public safety campaigns and educational initiatives, ensuring strategic alignment, audience relevance and measurable impact. Leading and supervising the Media Unit, including the MRO, Communications Strategist, and Graphic & Digital Content Technician, providing leadership, coaching, and performance oversight. Providing strategic communications support to the senior management team on internal engagement initiatives, change communications, and time-sensitive internal messaging. Establishing internal communications standards and workflows to ensure timely, accurate, and appropriate information-sharing in a complex operational environment. Establishing and overseeing performance measurement for communications activities, including digital analytics, media metrics, campaign outcomes, and audience engagement indicators. Contributing to quarterly and annual Media Unit performance reporting to the Board of Governance, including results, emerging risks/issues, and recommendations. In partnership with the Inspector, Executive Services, developing metrics and key performance indicators (KPIs) to measure return on investment (ROI) for all media and communications initiatives. Participating in annual budget planning for the Media team and providing strategic input into communications resource planning and investment priorities, with the Inspector, Executive Services. Managing procurement activities for the Media Unit, including defining requirements and preparing procurement documentation. Ensuring all procurement activities comply with CFSEU-BC policies and delegated financial signing authorities, working within assigned spending limits and escalation requirements, in coordination with the Inspector, Executive Services. Other related duties, as assigned Qualifications Completion of a Bachelors degree in Communications, Public Relations, Journalism, Marketing, or related discipline is preferred; an equivalent combination of education, training, and extensive senior-level experience will be considered. Training in media relations, crisis communications, or strategic communications would be considered an asset. Minimum 12 years of progressively senior experience, in communications, media relations, or public affairs, including at least four years advising executive leadership on strategic communications. Minimum 5 years of supervisory or leadership experience, including workforce planning, mentorship, coaching and performance management of communications professionals. Demonstrated experience advising senior executives in communications, crisis response, and reputation management. Experience in designing and implementing public education campaigns, digital strategies, and proactive engagement initiatives. Experience in policing, public safety, government, or high-profile public-sector environments would be an asset. Experience liaising with government ministries, agencies, or public-sector partners on communications or public-confidence matters would be an asset. Experience supporting communication of complex investigative or public-safety files, including managing legal and privacy sensitives, would be an asset. Supervisory experience working in a unionized environment would be an asset. Extensive knowledge of strategic and crisis communications, including planning, message development, and issues management. In-depth knowledge of media relations, including media monitoring, trend identification, and supporting press conferences and interviews. Advanced knowledge of digital and social media strategy, content governance, and analytics-driven engagement. Knowledge of public education and awareness campaigns, including message framing and content oversight. Knowledge of website governance and content strategy, including accessibility, navigability, and user engagement. Knowledge of media monitoring and communication analytics, including evaluating reach, engagement, campaign performance and monitoring emerging issues. Knowledge of the BC gang landscape would be an asset. Exceptional writing, editing, and executive level communication skills. Strong leadership, mentorship, and team building skills, with the ability to foster a collaborative, high performing and inclusive team culture. Ability to provide high-level strategic advice to senior leadership in fast-paced, high-risk environment. Ability to craft clear, accurate, and compelling messaging for diverse audiences. Ability to interpret complex investigative information and frame it appropriately for public and media audiences. Ability to coordinate effectively across operational, investigative, and executive units. Ability to manage multiple priorities with professionalism, tact, confidentiality and sound judgement Ability to obtain and maintain a RCMP security clearance. An active RCMP clearance would be an asset. This is a union exempt position, working 37.50 hours per week. This position requires in-office attendance. A pool of candidates may be established to staff additional positions in the future. Posting closes on March 24, 2026. Qualified candidates please submit a cover letter and resume to: on or before the closing date. The candidates application should demonstrate their knowledge and experience as it pertains to the qualification criteria listed for this position. Only information and experience documented in the application will be considered. Applications should include the following: Cover letter (maximum 2 pages and minimum size 10 font), and Resume (maximum 4 pages and minimum size 10 font) Candidates will be evaluated based on their cover letter, resume, references and interview which may include testing. OCABC is an equal opportunity employer, we embrace diversity and encourage applications from all individuals. #J-18808-Ljbffr