A major telecommunications provider is seeking a Senior Strategy Manager to lead the customer journey mapping and enhance the customer experience across Mobile & Home services. The ideal candidate will have over 5 years of experience in product ownership or strategic program management, with proven skills in journey mapping and process engineering. The position requires excellent communication and analytical skills to advocate for customer needs in cross-functional teams. This role is perfect for someone passionate about simplifying complex systems and driving change. #J-18808-Ljbffr
Job Title
Senior Strategy Manager: Customer Journey & Growth