Job Title

Marketing Statement A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region''''s world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people. At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. Were committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings. Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BCs Top Employers, you''''ll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion! Responsibilities PRIMARY PURPOSE Provides advice to TransLinks Internal Audit & Continuous Improvement department and service lines in the areas of strategy, operations, consulting, performance improvement, process optimization, and Lean Six Sigma application. Develops and leads lean six sigma programs and procedures to support cultural change across the Enterprise with a focus on Safety and Customer Experience. Key Accountabilities Manages the delivery of management consulting projects in the areas of strategy, operational excellence, root cause analysis, business process improvement, performance measurement, financial analysis and best practice benchmarking. Provide support to internal stakeholders across TransLink, BCRTC, CMBC and Transit Police to manage the development and implementation of improvement projects, with emphasis on the Safety and Customer Experience areas. Manages action, adjusts plans, recommends appropriate process enhancements and makes decisions based on analytical findings; develops and presents reports and presentations to Senior Leadership. Act as the primary instructor for the TransLink Enterprise Lean Academy for BCRTC, CMBC, TransLink and the Transit Police. This includes content development and delivery of the Lean Academy Lean 101 course, Lean Green Belt Champions certification course and future Lean Management System course. Manages development and delivery of Lean Academy Yellow Belt and Green Belt candidates including regular check-in meetings, Kaizen event coaching, preparation and mentorship. Liaise with senior internal stakeholders and Enterprise Lean Champions, to build a continuous improvement environment to support an ongoing program of change, specifically for the area of Safety and Customer Experience. Proactively engages with key stakeholders to identify service business process streamlining opportunities. Supports TransLink as part of the BC Public Sector Lean Forum for continuous improvement opportunities. Leads, manages and facilitates Kaizen project requests (e.g. 5S, Value Stream Mapping, A3 Problem Solving, DMAIC, etc.) from senior management involving moderately complex problem solving. Escalates critical problems with higher complexity to the Senior Manager, Continuous Improvement. Prepare reports and presentations on the results of Kaizen projects and provide recommendations to senior management. Manages the Lean Academy intranet site including Lean tools, resources, Lean Project Management Methodology, success stories, newsletters and site content. Qualifications EDUCATION AND EXPERIENCE The requirements for this job are acquired through a degree in business or a related discipline plus a Lean Six Sigma Black Belt certification from a reputable organization that required the completion of Lean Six Sigma projects as part of the certification requirements. Six (6) years of progressive experience in management consulting/advisory services, process improvement in large, complex organizations. Other Requirements Strong knowledge of Lean Six Sigma principles, theories, concepts and practices obtained through a Lean Six Sigma Black Belt certification course. Advanced interpersonal, written and verbal communication skills to provide specialized expertise, advice, guidance and influence to all levels of the organization, including Senior Leadership levels and to function as a change agent. Excellent project management skills and the ability to move a team forward and maintain momentum. Strong track record in the delivery of training in lean process management programs. Advanced coaching skills and the ability to transfer change management knowledge and skills effectively. Understanding of internal audit processes to allow for collaboration on overlapping projects. Exceptional analytical and quantitative problem-solving skills. Other Information At TransLink we are committed to continuously improving the way we work. From our processes to our decision making, and even how we work together, were ensuring that were making best use of every dollar to serve the people who rely on our services. Our Continuous Improvement team works to advance this commitment every day: working across the enterprise, searching for ways to make our lives easier, efficient, and more collaborative. In January 2025, the Continuous Improvement team became an integral part of the newly formed Office of Strategy Management which reinforces TransLinks commitment to continuous improvement. Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions. Work Schedule 37.5 hours per week. Work Designation Hybrid. This position offers the flexibility of working both on-site and remotely within B.C. Rate of Pay The salary for this position ranges from $91,840 - $137,760 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role. We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses. How To Apply Please click the ''''Apply'''' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process. INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line. Posting Date January 22, 2026 Closing Date Open until filled. Please note that only shortlisted will be contacted. Equal Employment Opportunity TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink''''s commitment to equity, diversity and inclusion. Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected]. #J-18808-Ljbffr