Job Description The Director of Environmental Services is responsible to ensure that the physical condition of the Retirement community is maintained in a condition that reflects the Revera brand and Brand Standards, ensuring the safety of residents, employees and guests. The focus of this role is achieving these goals within the allocated budget. Key Outcomes Ensure high levels of resident satisfaction with building condition and cleanliness (as measured by the Resident Satisfaction Survey). Ensure that Health & Safety risks to employees, residents and the general public are minimized or eliminated. Ensure that installed equipment is maintained in working order or returned to service as quickly as reasonably possible. Ensure that capital spend and department budget meet or exceed guidelines. Develop and maintain an engaged workforce (as measured by the Employee Engagement Survey). Key Responsibilities Inspect all work areas and essential equipment as part of an ongoing safety and fire protection program to ensure safety standards are maintained, rooms are clean and sanitary, and equipment is in safe working order. Know how to use and monitor specialized building automation systems, fire safety equipment, call boxes, emergency shutoffs, etc. Establish and maintain preventative maintenance schedules for required equipment. Promote a culture and practices aligned with environmental sustainability. Maintain facilities and grounds in showcase condition at all times. Select, train, develop, engage and manage performance of all Environmental and Housekeeping staff (where applicable). Manage department budget and support the community capital budget process. Contribute as part of the residence leadership team to maximize resident satisfaction. Manage the room refresh process to achieve maximum costeffectiveness and contribute to the achievement of occupancy targets. Manage external vendor contracts with respect to service and cost. Uphold and promote the organizations values and philosophy relating particularly to ethics, morality, and integrity as set out in Reveras Code of Conduct. Adhere to responsibilities and requirements for reporting adverse resident occurrences subject to regulatory and legislative direction. Complete all other tasks as assigned. Required Education, Credentials and Experience Must have or be enrolled in a certified Facility Management professional technical program or a Trades License. Minimum of three (3) years experience working in the area of Environmental services. Experience managing and leading a team is considered an asset. Completion of, or enrollment in, the Property Administration Certificate (PAC) program. Knowledge of building systems including basic plumbing, electrical, mechanical, HVAC and emergency systems. Knowledge and experience in aspects of housekeeping, laundry and maintenance. Preferred Revera Core Competencies: Accountability: Takes ownership and holds self and others accountable to deliver high quality, timely and costeffective results. Business Acumen: Understands financial and operational aspects and implications that are essential to achieve superior business results. Coaching & Developing Talent: Builds capability of self, individuals and teams by engaging in feedback, coaching, learning and development. Customer Focus: Keeps the customer in mind to deliver the highest possible quality of care, service and choices. Execution Excellence: Optimizes available resources and pursues implementation to consistently achieve exceptional outcomes. Innovative Thinking: Identifies, develops and implements new and innovative solutions to enhance opportunity, efficiency and quality. Teamwork and Collaboration: Inspires and fosters a team environment and works collaboratively to achieve business goals and objectives. Time Type Full time At Extendicare, weve spent more than 50 years dedicated to enhancing the quality of life for residents in our longterm care homes across Canada. When you join Extendicare, you become part of a compassionate, missiondriven team committed to creating a safe, supportive, and enriching environment for every resident we serve. We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position. Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial wellbeing, and longterm career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process. We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us. Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request. #J-18808-Ljbffr
Job Title
Environmental Service Manager