Job Title

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faithandvaluesbased organization, we hire and serve people of all backgrounds and walks of life there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description Note Shift patterns available: Friday-Sunday 2:30pm-12:00am Friday-Sunday 11:30pm-8:30am Position Purpose Summary The priority of the Floor Counsellor is to ensure professional, safe and structured support to our clients in the Toronto Harbour Light Treatment program. The Floor Counsellor will behave professionally and courteously at all times, presenting a positive impression of Toronto Harbour Light to the clients living within the facility. The Floor Counsellor will document accurately and appropriately all contacts with clients and ensure the safety of the environment at all times. Responsibilities Appropriately model healthy life skills and socialization to clients Provide support to clients in residence and ensure guidelines are followed Process client belongings on discharge, and provide support to former clients by telephone Orient new clients to the residential floors Manage the safety and security of the residential treatment floors after office hours, including supporting Residential Care staff in case of emergency where needed Manage interpersonal crisis and conflict situations among clients Manage behavior modification strategies with clients (positive and negative consequences, warnings and discharges) in consultation with team and supervisor Effectively and safely manage distribution of client medications Supervise client urine screens, bag checks and others Conduct searches of client belongings and rooms in accordance with policy Serve meals & perform housekeeping duties, i.e. stock supplies Train, assign and supervise client chores Review and complete clerical duties as necessary Provide clear and objective reports and documentation regarding client observations and interactions Provide support and leadership to floor counsellor team Assist program coordinator with floor counsellor scheduling, interviewing, payroll and floor counsellor team coordination Maintain ongoing communication with other members of the treatment team Attend and participate in team meetings and case conferences Provide Intake support Provide class coverage and programming support as required Essential Skills And Qualifications Degree or diploma in one of the human services professions; preferably social work Education and experience in working with men with addiction and mental health issues Excellent English oral and written communication skills Education and experience in basic counseling skills, and knowledge of Abstinence Based Model of Treatment Diversity awareness and appreciation Ability to deal tactfully and courteously with clients, clients families, and staff in a positive manner Demonstrate a high level of integrity, sound judgment and ability to maintain confidentiality Ability to follow direction and work independently as well as collaboratively within a team environment First Aid/CPR Certification, WHMIS training and NVCI training an asset Proficient with Windows based computer systems, MS Word, email and data entry, Catalyst Vulnerable Sector Check An original copy of a current Vulnerable Sector Check (VSC) that is less than six (6) months old is required by your start date, and the results of the check must be acceptable to The Salvation Army in its sole discretion. The cost of the VSC is borne by the employee. Compensation The target hiring range for this position is $20.25 to $25.31 with a maximum of $30.37. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you. #J-18808-Ljbffr