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Vacancy Reason: New Position The City of Markham is consistently ranked among Canadas top municipal employers. In 2026, the City received its sixth consecutive Canadas Best Employers recognition from Forbes and Statista Inc., placing third among municipalities and 15th overall in Government Services. Markham is an awardwinning municipality recognized for its leadership in sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the opportunity to contribute to meaningful, impactful work that helps strengthen the community we serve. The People Services (PS) team is seeking a highly supportive and organized team player who will serve as an essential link to our ERP project team. We are seeking an HR Professional with expert knowledge of the Workday HRIS system who has a Human Resources background and has been involved in a largescale system implementation. We offer a competitive salary, paid vacation and sick days, benefits and a hybrid work environment. We also offer discounted rates for City Fitness Memberships and Transit Passes, and access to the Perkopolis Perks program, which provides exclusive access to discounts on a wide range of products and services available to all City employees. Applications are now being accepted for the temporary fulltime position in the People Services Department, Office of the Chief Administrative Officer. To apply, please submit your cover letter and resume online at www.markham.ca/careers . Job Summary As the Senior HRIS Implementation Specialist, this position will use their expert knowledge and practical HRIS implementation experience to lead and support the People Services Department in its transition to Workday. The role involves understanding departmental needs and process requirements across all business processes such as recruiting, talent management, onboarding, and the management of employee data, pay, benefits, time and attendance, and workforce analytics. It will provide expert knowledge and handson participation in workflow design, system configuration, change management, documentation, communications, and training. Key Duties And Responsibilities Workday Implementation Leadership Serves as the PS functional lead in the implementation of the new enterpriselevel HRIS. Provides expert assessment and recommendation on workflow changes and enhancements to ensure technical and functional optimization of the system based on the new Workday HCM and existing processes. Collaborates with the broader crossfunctional team to ensure PS functions and business requirements are reflected in the development and transition to the Workday HCM and financial management system. Leads the configuration and deployment of all HR modules by ensuring all business requirements are gathered and translated into functional system design. Manages vendor relationships to align scope, timelines, deliverables, and issue resolution with PS department requirements. Monitors and communicates progress, timelines, and escalates issues timely to the PS management team. Ensures overall project plans, timelines, and deliverables are met. Partners with stakeholders to design process workflows aligned to PS best practices. Champions the new Workday HCM system and adoption of changes by providing appropriate and timely communication, training, and support to People Services, managers and employees. Ensures compliance with data security, privacy and regulatory requirements; leads the development of system security and access controls. Leads the troubleshooting and resolution of postimplementation issues, ensuring system stability and data accuracy. Data Management & Migration Leads validation of data integrity throughout the migration and implementation process. Partners with the HR Data & Systems Analyst and vendor to develop and execute test plans, system testing, data migration and validation, and system integration; tests and audits business processes, data integrity and application integrity. Collaborates with crossfunctional teams and vendor to ensure accurate extraction, transformation and loading of legacy data into the new system. Oversees system integration between various modules and thirdparty applications. Develops and executes validation plans and reconciles reports to confirm data accuracy and completeness. Workflow & Process Development Analyzes currentstate PS processes and designs futurestate HRIS workflows that align with HR policies, union agreements and business needs while optimizing the HRIS system. Maps and documents endtoend HR processes across all functions and modulesincluding recruitment, onboarding, employee changes, performance management, learning, benefits, offboarding, etc. Ensures workflows support and align to required HR functions and policies. Documentation, Training, & End User Support Develops and maintains HRIS documentation, including system configuration, workflows and enduser procedures. Creates new training documentation following assessment of training requirements by user levels and employee type. Creates communication and education materials, including reference guides, FAQs, job aids and related documentation. Leads the design and delivery of training sessions for PS practitioners and employees/performance managers on system functionality. Serves as the first point of contact to resolve system issues, troubleshooting and resolving implementation and configuration issues and userrelated questions during and after golive. Required Skills & Competencies Minimum 5 years of experience working with enterprise HRIS platforms, with at least 2 years in a project lead or system implementation role. Undergraduate university degree in preferred fields such as Human Resources, Business Administration, Information Systems, and/or Computer Science. Public sector experience is an asset. Expert knowledge in enterprise HRIS platforms (Workday experience an asset). Project management experience is considered an asset. Strong interpersonal and communication skills, both verbal and written. Demonstrated computer experience and knowledge including all Microsoft Office software. CORE BEHAVIOURS Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization. Change & Innovation: Responds positively and professionally to change and helps others through change. Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships. Communication: Communicates in a clear, professional and respectful way; demonstrates active listening. Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation. Management & Leadership: Demonstrates selfmanagement, professionalism and engagement; leads by example. The City of Markham is committed to inclusive, accessible and barrierfree employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require accommodation and we will work with you to ensure a barrierfree hiring process. Please respect our scentfree area by not wearing scented products when visiting the office. AI Disclosure At the City of Markham, we value transparency and fairness in recruitment. While our system (ADP Workforce Now) includes AIpowered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people. #J-18808-Ljbffr