Job Title

At Miovision, were unlocking transportation networks that move you. Our vision and mission is to enable smart, fast, safe communities that simply flow, as we drive the Intelligent Mobility Revolution. Backed by the worlds most advanced traffic AI, Miovisions innovations in traffic signal planning and operations are making it possible for cities to improve the transportation experience for drivers, cyclists and pedestrians. Our values drive us Theyre at the core of everything we do. If they align with yours, proceed through the GREEN light! All in to win We''''re driven by a winning mindset, approaching every challenge with intensity, clarity, and speed. One Miovision We succeed as one team, uniting diverse talents, building on trust, and putting our shared mission before ego. Be better every day We''''re committed to continuous growth, staying curious, building mastery, and embracing challenges as learning opportunities. Make it happen We are proactive and results-driven, taking ownership, acting with urgency, and focusing on solutions that deliver real impact. Earn the customer We are deeply customer-centric, focused on earning our customers'''' partnership every day by delivering exceptional experiences that drive their success. Position Summary The Developer Experience (DevExp) organization is a core part of Miovisions Transformation, Delivery & Technology (TDT) department, responsible for building and operating Miovisions Internal Developer Platform and Agentic SDLC. This platform enables engineers, solution engineers, QA, and other technical and semi-technical users to build, test, deploy, operate, and evolve software quickly, safely, and with confidence. We are looking for a Director Developer Operations & Experience to lead the evolution from a traditional DevOps function into a modern Developer Experience and Platform Engineering organization. This role owns the strategy, architecture, and execution of the internal developer platform, CI/CD, cloud foundations, observability, and developer tooling, while also pioneering how AI and agent-first pipelines are embedded into the software development lifecycle. This is a handson leadership role. You will build and lead a team, coach deeply, and regularly roll up your sleeves alongside engineers. At Miovision, everyone is a builder, and this role exists to ensure that building is fast, intuitive, secure, and increasingly AInative while maintaining deep accountability for reliability, security, and production operations. Please note: This opportunity is open to candidates located in Canada. You may work from your home office located in Canada, or from our HQ in Kitchener, Ontario. Key Accountabilities Operational Excellence & Reliability Own platform and infrastructure uptime; establish SLOs and reliability governance. Drive DORA metric improvements. Standardize incident response and operational maturity. Ensure secure, compliant, and auditable production operations. Own production system health and availability with Engineering/Architecture. Establish a service maturity model (reliability, security, observability, CI/CD, AIreadiness). Enforce secure coding standards and Quality Gates across all repositories. Lead DevOps Developer Experience Transformation Evolve DevOps to a modern, platformengineered, AIenabled Developer Experience organization, while maintaining reliability and security accountability. Shift focus to enabling all contributors (including QA, solution engineering) as builders. Introduce platformasproduct operating models with roadmaps, feedback, and metrics. Accelerate Onboarding, Wayfinding, and Productivity Radically reduce developer/contributor onboarding time. Improve wayfinding via standards, templates, and conventions. Standardize repository structure and build/deploy patterns for AI workflows, security, and predictability. Embed AI Across the SDLC Drive AI adoption across engineering roles. Design AIdriven capabilities: automated code review, test generation, incident analysis, anomaly detection, and remediation. Translate emerging agentic tooling into internal capabilities. Ensure AI and agentdriven workflows operate within secure, monitored, and policybound environments. Embed guardrails to protect proprietary code, customer data, and infrastructure secrets. Own CI/CD, Cloud Foundations, and Observability Own CI/CD platforms, deployment automation, and infrastructureascode standards. Define and enforce reliability and quality while enforcing container hardening, image provenance validation, and runtime protections. Standardize oncall models, incident response, escalation, and postincident learning. Automate runbooks and operational workflows. Partner on AWS usage, cloud patterns, cost efficiency, and observability standards. Own platform reliability, performance, cost governance, and operability templates. Qualifications 10+ years of experience in Developer Operations, Developer Experience, Platform Engineering, or related domains. Prior experience leading DevOps and/or Developer Experience teams. Strong background in cloud platforms (AWS) and cloudnative architecture. Deep understanding of CI/CD, GitOps, and infrastructureascode. Handson experience with container platforms (Kubernetes, Docker). Experience scaling DevOps / Platform Engineering across multiteam, multiproduct environments. Strong systems thinking and architectural judgment. Excellent communication, collaboration, and coaching skills. Experience operating missioncritical production systems. Technical Knowledge AWS (compute, networking, storage, identity) Kubernetes, Docker Terraform GitLab, ArgoCD Observability stacks (Datadog, OpenTelemetry, Grafana) Software development in one or more of Java, Python, Node Familiarity with Snowflake and modern data pipelines AIassisted development tools and emerging agentic frameworks Your Rewards & Wellbeing Comprehensive Coverage: Your wellbeing is covered from day one with comprehensive health benefits, 24/7 virtual healthcare access, and dedicated wellness programs. Financial Future: Build for tomorrow with our RRSP Matching Plan and share in the company''''s success through our Variable Incentive Plan. Time to Recharge: Truly unplug with our unique MioDays and flexible vacation policy. Work & Life Support: We support you with flexible work options, an internet subsidy, a remote work allowance, and enhanced leave for new parents. Sound like your next adventure? Apply now and let''''s start building together! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please indicate if you require accommodation on your application, and our team will work with you to meet your accessibility needs. PLEASE BE AWARE OF FRAUD Applicants interested in applying for roles at Miovision should apply directly via the details provided on our careers page. We communicate directly with applicants and will not request banking information, payment, or fees during any point of the recruitment process. We do not conduct interviews via text message. If you suspect that a third party is impersonating Miovision or requesting payment for recruitment on behalf of Miovision, please alert us via [email protected]. To all recruitment agencies Miovision does not accept agency solicitation or resumes. Please do not forward resumes to our HR alias email address, to any Miovision employee, or to other Miovision email addresses. Miovision will not pay any fees related to unsolicited resumes. #J-18808-Ljbffr