Job Title

We are seeking an experienced Medical Receptionist to join a fast-paced mental health clinic in a full-time, in-clinic capacity. This is a role requiring strong professionalism, emotional intelligence, and prior hands-on experience working in a medical clinic environmentspecifically within mental health.This position is offered on a contract basis with the possibility of extension or the possibility to convert to permanent employment for the right candidate.Key ResponsibilitiesGreet and assist patients in a professional, compassionate, and discreet mannerManage high-volume front-desk operations in a busy mental health clinicSchedule appointments and coordinate clinician calendarsHandle patient intake, check-ins, and insurance-related documentationMaintain and update Electronic Medical Records (EMR) accurately and efficientlyAnswer and triage incoming phone calls and inquiriesEnsure strict confidentiality and compliance with privacy regulationsSupport clinical staff with administrative tasks as requiredMaintain an organized, calm, and professional clinic environmentRequired QualificationsMinimum 3+ years of experience working as a Medical Receptionist within a mental health or medical clinic settingCanadian clinical experience is requiredStrong understanding of mental health clinic workflowsProficiency with EMR (Electronic Medical Records) systemsSolid computer skills (scheduling systems, email, data entry)Fluent English (spoken and written) is mandatoryAbility to manage a high-pressure, fast-paced, and emotionally demanding environmentProfessional demeanor with strong communication and interpersonal skillsSuccessful completion of a Police Background CheckAdditional InformationThis is a 100% in-clinic role (no remote or hybrid option)Candidates must be comfortable working full-time on-siteIdeal for candidates seeking long-term stability through a contract-to-hire opportunity