Posted Thursday, March 5, 2026 at 5:00 AM Enercare Inc. is one of Canadas largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating. A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be. If you are ready to become one of our Experts, we would love to hear from you. Role: Director, HR Operations & Systems Status: 18 Month Contract Reports to: Vice President, Human Resources Location: Markham, ON Compensation: $150,000 - $190,000 Summary Enercare is seeking a strategic, handson HR leader to oversee HR Operations and HRIS for an 18month contract. Reporting to the Vice President, Human Resources, this role is accountable for delivering operational excellence, scalable systems, and a bestinclass employee and manager experience across the organization. The Director will lead enterprise HR operations, compliance, and the evolution of our Dayforce platform in close partnership with IT, Finance, and business leaders. Responsibilities HR Operations Leadership Lead, develop, and oversee a team of six HR professionals, including two direct reports, fostering accountability, service excellence, and continuous improvement. Act as a trusted operational partner to HR leadership and business stakeholders, aligning HR service delivery with organizational priorities. Elevate the employee and manager experience by simplifying, automating, and standardizing HR administrative processes. Strengthen knowledge management by overseeing the development of HR training resources, documentation, and selfservice tools. Collaborate closely with Finance, Accounting, IT, Internal Communications, HR team members, and senior leaders to deliver integrated HR solutions. Support payroll administration. HRIS & Digital Enablement (Dayforce) Provide strategic and operational oversight of the Dayforce HRIS, ensuring system stability, data integrity, reporting accuracy, and high user adoption. Own the HRIS roadmap to unlock the capacities in Dayforce including enhancements to reporting, mobile functionality, selfservice, and single signon (SSO). Lead HRIS planning, system upgrades, and integrations in partnership with IT and external providers. Leverage HR data and analytics to support workforce planning, operational insights, and executive decisionmaking. Increase employee and manager selfservice adoption by maximizing HRIS capabilities and improving user experience. Compliance, Governance & Risk Ensure compliance with internal controls and legislative requirements, including SOX, data privacy, security, and employment legislation. Lead annual compliance, policy and attestation initiatives. Lead governance frameworks for HR operations and systems, ensuring consistency, audit readiness, and risk mitigation. Drive effective change management and communications for major HR operational or system transformations. Stay current on external trends, best practices, and regulatory developments, providing guidance to HR leadership as needed. Qualifications Bachelors degree in Human Resources or a related field. 10+ years of progressive HR experience, including demonstrated leadership in HR operations and HR systems. Demonstrated experience overseeing HRIS platforms, payroll, benefits administration, and endtoend HR process design. Solid knowledge of Canadian employment legislation and HR compliance requirements. Experience in a unionized environment considered an asset. Enterprise HR operations and service delivery leadership. HRIS strategy, data governance, and analytics. Process optimization and change leadership. Regulatory compliance and risk management. Strong stakeholder partnership and executive communication. Customerfocused mindset with high attention to detail. Equal Opportunity Statement Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercares recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicants accessibility needs due to disability and are available upon request. AI Recruitment Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities were actively recruiting for, unless stated otherwise. #J-18808-Ljbffr
Job Title
Director, HR Operations & Systems