Job Title

Department / Branch: Human Resources & Administration Department Reporting to : Deputy Head of HRA and Head of HRA Employment Type : Full-Time Permanent Location : Toronto Downtown Head Office/ Richmond Hill Office Responsibilities: Manage end-to-end recruitment processes, including workforce planning job postings, candidate screening, interview and selection, onboarding and orientation arrangements. Provide guidance and support on employment relations matters, ensuring fair and consistent application of policies and fostering a positive workplace environment Serve as a point of contact for employee inquiries, providing timely and accurate assistance Draft, review and update HR policies, procedures, and compliance framework in alignment with Canadian labour legislations and regulatory requirements under the Canada Labour Code, the Bank Act, OSFI guidelines, etc. Manage employee records, maintain accurate HR database, handle documentation for new hires, terminations and employee status changes. Assist in developing training materials, liaise with external training vendors for program design, and arrange mandatory training sessions to meet regulatory requirements, as required Prepare and compile reports for internal and external purposes, including audits, internal reporting and assessment, regulatory submissions, etc., ensuring accuracy and timeliness Support HR initiatives that enhance employee engagement, organizational effectiveness and regulatory compliance Provide ad hoc support to Payroll Team and Administration Team as needed to ensure smooth daily operations. Qualifications: Bachelor degree in Human Resources, Business Administration, or a related discipline. Minimum of 5 years of professional human resources experience, preferably within a financial service or a regulated industry. Candidates with more extensive experience may been considered for a senior-level role. Familiarity with Canadian labor laws and standards, and relevant regulatory requirements for financial institution. Strong time management and multitasking skills, with a proactive approach to problem-solving. Highly detail-oriented with a hands-on and practical approach to managing document preparation, compliance processes, and operational HR activities. Ability to handle sensitive information with confidentiality and sound judgment. Collaborative, team-oriented mindset with flexibility to support cross-functional administrative requirements. Excellent verbal and written communication skills, with the ability to interact professionally at all organizational levels. Proficiency in Mandarin (written and verbal) is considered an asset. Recruitment Process, Privacy and Accessibility Notice We thank all applicants for their interest in career opportunities with Industrial and Commercial Bank of China (Canada) (ICBK). Please note that only shortlisted candidates will be contacted. ICBK is committed to fostering an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please inform us and we will work with you to address your needs. For more information on our accessibility commitment, please refer to Accessibility at ICBK on our corporate website. To learn more about how ICBK collects, uses, and safeguards personal information provided during the recruitment process, please refer to the ICBK Privacy Statement for Recruitment and Employment available on our corporate website.