Job Title

who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community were in. As a company, we focus on creating positive change to build a healthier, thriving future. This includes creating an equitable, inclusive, and growth-focused environment for our people. about this team This role will sit within North America (NA) Creative Operations and work directly with the NA Styling Team who executes the elevated look and feel of lululemon. As part of the NA Creative org, we are creatively minded and experts in industry trends, and bring a unique point-of-view to athletic and casual styling which allows lululemons brand identity to shine through. Our imprint as a team touches all NA regional projects that are guest-facing from a Brand Creative lens. This role will support many NA projects upstream and downstream with an expertise in operational workflow, cross-functional communication, delivery into key GTM milestones for creative / styling, and budget management. This role will be the main connection point with NA Styling, NA Brand Management & GTM Ops, NA Product Operations partners and Global Styling & Sample Operations. a day in the life: what youll do Be a primary conduit between our Global Product Operations, Global Styling & Sample Operations and NA Styling teams Strategize, build and implement operational workflows for NA Styling and Samples Oversee NA sample operations and samples program with a goal to optimize year over year, including Top Of Production (TOP), Brand Marketing Early Samples (BM), Distribution Centre (DC), Sample Order Request (SOR) programs Oversee Internal Use Product Orders (IUPO), logistics and sample management for NA Campaigns & Weeklies Optimize sample order intake and volume with Brand Management, Merchandising and Styling to ensure orders align with project objectives, key looks and budget Redefine roles & responsibilities within NA Sample Operations, and support with org design Manage day-day of Store Operations Support (SOS) team, support with time-tracking, recruiting and onboarding of new hires as needed Manage and report on NA samples budget Report on NA samples activity (ie. whats ordered vs used, discrepancies) and find ways to optimize, forecast and inform data-driven decisions Oversee Closet and Archive exit strategy and implement policies to ensure appropriate inventory and physical space considerations are actioned Build business cases for any CAPEX investment opportunities, ie. additional physical space, closet infrastructure Lead development and ongoing evolution of Inventory Management tool assessment and implementation qualifications 8+ years of direct experience supporting cross-functional work in an operations function Experience managing and developing people (1-4) Strong proficiency with inventory management tools and systems like TRACK Strong proficiency with budgeting tools, including Microsoft Excel and PM software like Monday.com Experience working with styling teams and business partners Ability to prioritize multiple projects and tasks, with project changes, and reliably meet deadlines A genuine passion for creative, styling and creative operations; track record instilling operational excellence for a creative, product or styling team Must be a self-starter, critical thinker, team player, thrives working in a fast-paced entrepreneurial environment, organized, detail oriented, collaborative, and flexibleStrong sense of ownership and accountability must haves You love building processes from scratch and being a connector Strong communication skills with a focus on clarity Clear understanding of retail GTM process and creative process Ability to lead people as direct reports and those around you through sometimes ambiguous processes, as we build and develop along the way Positive approach to problem-solving via analytical thinking and operational efficacy Self-motivated, able to build new processes and bring new ways of doing things, in a fast-paced environment on multiple workstreams Aptitude for working quickly, efficiently, and keeping pace with a fast-moving and ever-evolving team Acknowledge the presence of choice in every moment and take personal responsibility for your life Possess an entrepreneurial spirit and continuously innovate to achieve great results Communicate with honesty and kindness and create the space for others to do the same Lead with courage, knowing the possibility of greatness is bigger than the fear of failure Foster connection by putting people first and building trusting relationships Integrate fun and joy as a way of being and working, aka doesnt take yourself too seriously