Job Title

Senior Manager, Pharmacy Operations Sudbury, ON Introduction We are hiring a Senior Manager, Pharmacy Operations for one of life sciences clients, within the long-term care pharmacy space, based in Sudbury, Ontario. Responsibilities Lead and motivate the team to achieve aggressive operational/performance goals for the site and develop organizational talent. Provide effective leadership around managing and implementing change and consistently meet or exceed performance objectives. Improve workforce utilization within existing departments and processes. Schedule stability that allows for maximum return on efficiencies. Ability to delegate responsibility and create a culture of teamwork, to promote continuous improvement and open communication where all employees become more engaged to better the entire organization Positively communicates business processes, vision and strategy to all employees and is seen and acts as a leader locally Assess team and colleague capabilities and provide/aid in coaching to create a culture of continuous process and performance development Align operational performance goals for the site and conduct regular staff meetings to address concerns Conduct three-month and annual performance appraisals and wage reviews in consultation with the Human Resources department. Engage in proactive recruitment efforts based on current and foreseeable staffing requirements and ensure proper orientation and training is provided for new hires. Work with Human Resources to administer work policies and procedures, including attendance, breaks, vacations, incident reports, conflicts, sick leave, and leaves of absence. Ensure staff understand and adhere to company policies and, if necessary, take appropriate action for any violations. Ensure staff present a professional image and provide friendly customer service to foster relationship building Overall accountability for the day-to-day management of pharmacy operations Overall accountability for all provincial and federal requirements and regulations Achieve established plans and budgets Ensure prescriptions are processed in accordance with professional and legal requirements. Ensure appropriate billing processes to minimize third party payor audit risk Ensure patient/resident confidentiality and privacy is protected. Ensure narcotics and controlled drugs are properly received, dispensed, recorded, reconciled and reported. Maintain adequate inventory levels of all pharmaceuticals using inventory control systems to guard against out of stocks or overstocks. Ensure proper storage and security of pharmaceuticals. Monitor expired inventory and ensure proper handling of these items to minimize financial loss Maintain proper patient records according to regulations Ensure invoices/packing slips are checked prior to forwarding to Accounts Payable. Conduct quarterly Site Certification Audits to ensure adherence to regulatory and standard process requirements Recommend, implement, and drive continuous improvement, activities through implementation of change management process, and standard methodologies Responsible for ongoing safety and efficacy of all finished products as well as the implementation and respect of Health and Safety policy and requirements Maintain adequate operations and office supplies. Handles issues around risk management, shipment delays and customer dissatisfaction to prevent difficult situations from happening in the future Regularly conduct review of Profit and Loss Statement; focusing on Revenue, Gross Profit, Business expenses and bottom line business profitability to ensure they meet and exceed budgeted plans. Responsible for developing and implementing business action plans to meet the company goals and developing corrective action plans based on deficiencies identified in Profit and Loss statements Participate in developing budgets for operations requirements, including material, labour, and equipment Work to improve gross margins and proper product pricing Building and leading diverse teams that foster a workplace of inclusiveness and belonging Requirements Provincial Pharmacist license in good standing 5+ years management experience within operations Long-term care pharmacy experience is a definite asset Excellent interpersonal & leadership skills, including experience building and developing, and motivating high-quality teams Strong leadership skills, demonstrated ability to managing others while adhering to organization values and policies Comfortable in dealing with ambiguity; ability to manage multiple priorities in a regulated environment. Strong relationship building capabilities and capacity to work in a fast paced, multiple project environment Excellent interpersonal and customer service skills Excellent organizational and multi-tasking skills Ability to delegate responsibility Great teammate and leadership skills What We Offer Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. Well get you going while you get on with the job. About Us Brunel has a reputation for working with some of the best in the business. Thats what we continually strive for. Over 45 years, weve created a global network of interesting clients and talented individuals working together through a vast array of services.