Job Title

Company Description Victoria Park Community Homes is a private non-profit corporation dedicated to providing stable, quality, and affordable housing to strengthen individuals, families, neighborhoods, and communities. Guided by a team of committed Board volunteers and professional staff, the organization focuses on fostering community well-being and inclusivity. Through effective management and community-building initiatives, Victoria Park Community Homes contributes to creating safe and supportive living environments for its residents. Role Description Reporting to the CEO, the Chief Operating Officer (COO) is a vital member of the Executive Management Team (EMT) and holds authority to legally bind the corporation. The COO will oversee and enhance the operational processes and systems of the organization, implement strategic initiatives, and ensure alignment with the mission of providing affordable, quality housing. This role involves managing business planning, operational functions, and fiscal responsibilities, as well as working closely with executive leadership to maintain organizational excellence. The COO will also engage with key stakeholders to drive continuous improvement and sustainability. Salary range: $111,479 - $139,349 Key responsibilities include: Overseeing the entire Resident and Property Services division - the largest division within the corporation; ensuring compliance with regulatory requirements; and reporting directly to the Board of Directors. Accountability for minimizing arrears, controlling vacancy loss, and managing costs effectively, while also contributing to budget preparation. Managing overall operational functions, addressing concerns promptly, and ensuring compliance with policies and legislation. Maintaining relationships with clients and partners, managing equipment assets, and contracts for office services, and overseeing maintenance of the corporate website, all while upholding corporate compliance responsibilities, including adherence to the Code of Conduct, and ensuring staff are adequately trained and evaluated annually. The ideal candidate will possess the following qualifications and abilities: A degree in Finance, Commerce, or Business Administration, or a combination of education and senior experience in the non-profit housing management field. Exceptional negotiating, consultative, communication, and interpersonal skills, particularly in handling complex and sensitive matters. Strong analytical abilities, necessary for effective planning and implementation of operating programs, coupled with sound judgment and business acumen for managing public relations issues. An understanding of the rental housing market, particularly in the non-profit sector, and familiarity with relevant legislation such as the Housing Services Act and the Residential Tenancies Act is required. A collaborative leadership style, with proficiency in conflict mediation, dispute resolution, and an understanding of Yardi Voyager Property Management software along with Microsoft Word, Excel, and Outlook. A strong passion for community support and involvement and a commitment to making a real difference in peoples lives. Applications should be submitted online, ideally by 4pm on March 20 th , 2026, at Careers - Victoria Park Community Homes. We thank all those who express an interest, however only those chosen for further development will be contacted. Victoria Park Community Homes is an equal opportunity employer. Victoria Park Community Homes will accommodate people with disabilities throughout the recruitment and selection process. Applicants are requested to make their needs known in advance if accommodation is required.