Job Title

We are seeking an experienced Medical Receptionist to join a fast-paced mental health clinic in a full-time, in-clinic capacity. This is a role requiring strong professionalism, emotional intelligence, and prior hands-on experience working in a medical clinic environmentspecifically within mental health. This position is offered on a contract basis with the possibility of extension or the possibility to convert to permanent employment for the right candidate. Key Responsibilities Greet and assist patients in a professional, compassionate, and discreet manner Manage high-volume front-desk operations in a busy mental health clinic Schedule appointments and coordinate clinician calendars Handle patient intake, check-ins, and insurance-related documentation Maintain and update Electronic Medical Records (EMR) accurately and efficiently Answer and triage incoming phone calls and inquiries Ensure strict confidentiality and compliance with privacy regulations Support clinical staff with administrative tasks as required Maintain an organized, calm, and professional clinic environment Required Qualifications Minimum 3+ years of experience working as a Medical Receptionist within a mental health or medical clinic setting Canadian clinical experience is required Strong understanding of mental health clinic workflows Proficiency with EMR (Electronic Medical Records) systems Solid computer skills (scheduling systems, email, data entry) Fluent English (spoken and written) is mandatory Ability to manage a high-pressure, fast-paced, and emotionally demanding environment Professional demeanor with strong communication and interpersonal skills Successful completion of a Police Background Check Additional Information This is a 100% in-clinic role (no remote or hybrid option) Candidates must be comfortable working full-time on-site Ideal for candidates seeking long-term stability through a contract-to-hire opportunity