Job Title

Financial Operations ManagerGood Merch Only, Inc.Location: Toronto, ONReports to: Senior LeadershipType: Full-Time - Remote About Good Merch OnlyGood Merch Only (GMO) is a full-service merchandise company that designs, manufactures, and distributes merchandise for touring artists, creators, and brands. We handle everything from product design and sourcing to e-commerce operations, tour merch logistics, and international fulfillment. GMO is a sister company to Good People Only (artist management) and Stay Level Music Group (distribution), creating an integrated ecosystem across the music and creator economy.Our clients include touring artists across North America and internationally, with merchandise sold through Shopify storefronts, live event sales via atVenu, and third-party fulfillment through Seen Merch. We operate across CAD and USD with international payments through Wise and banking through Mercury and Float.About the RoleWe're looking for a Financial Operations Manager to own GMO's day-to-day financial operations. This is a hands-on role - you'll be managing cash flow, reconciling accounts, processing payments, handling payroll, and building the financial infrastructure that allows GMO to scale. You'll work directly with ownership and the operations team to bring clarity, accuracy, and discipline to GMO's finances.This is not a bookkeeping role. We need someone who can think strategically about financial operations while executing tactically every day. You'll be the person who makes sure money moves correctly, reports are accurate, and the team has visibility into the financial health of the business.What You'll DoFinancial Operations & Cash Flow ManagementManage day-to-day financial operations across all GMO entities (Canada and US/Delaware)Monitor and manage cash flow across Mercury, Float, and Wise accountsProcess vendor payments, artist settlements, and supplier invoices on scheduleReconcile bank accounts, credit cards, and payment platforms weeklyManage international transfers and currency conversion (CAD/USD/GBP/EUR) via WiseTrack and reconcile atVenu tour merch settlements against artist accountsEnsure AP is settled on Thursdays per company policy (unless earlier payment is explicitly requested)Accounting & ReportingMaintain accurate books in QuickBooks Online (QBO) across GPO and GMO entitiesPrepare monthly financial reports for ownership (P&L, cash flow, balance sheet)Reconcile Shopify sales data against banking and fulfillment recordsTrack cost of goods sold (COGS) across product lines, suppliers, and fulfillment channelsSupport year-end processes and work with external accountants/CPAs as neededFlag financial anomalies, overdue receivables, and cash flow risks proactivelyPayroll & HR FinanceManage payroll processing through Paycor (or equivalent)Track contractor payments, commission structures, and artist advancesEnsure compliance with Canadian and US payroll requirementsMaintain employee/contractor payment records and tax documentationSystems & Process BuildingBuild and maintain financial SOPs for GMO's growing operationsImprove workflows across payment processing, invoicing, and reconciliationManage integrations between Shopify, QBO, atVenu, Mercury, Float, and WiseCreate dashboards and reporting tools that give the team real-time visibility into financial healthImplement controls and approval workflows for payments (2-person approval where required)Vendor & Supplier FinanceManage purchasing and payment relationships with suppliers (including Alibaba, domestic manufacturers)Track purchase orders, deposits, and final payments against production timelinesReconcile fulfillment invoices from Seen MerchManage GMO's relationship with Float for vendor payment schedulingWhat We're Looking ForMust Have:3-5+ years of experience in financial operations, accounting, or finance managementStrong proficiency in QuickBooks Online (QBO)Experience with multi-currency operations (CAD/USD minimum)Experience managing AP/AR, bank reconciliations, and cash flowStrong Excel/Google Sheets skills comfortable building models, trackers, and reportsDetail-oriented with zero tolerance for errors in financial recordsSelf-starter who can work independently and take ownership of outcomesExperience in a small-to-mid-size business environment where you wear multiple hatsNice to Have:Experience in e-commerce, merchandise, or music/entertainment industryFamiliarity with Shopify, Wise, Mercury, Float, or atVenuCPA, CGA, CMA designation or equivalentExperience with US/Delaware entity financial management alongside Canadian operationsExperience implementing financial controls and approval workflowsFamiliarity with Paycor or similar payroll platformsWhat We OfferCompetitive salary (commensurate with experience)Hybrid work environment (Toronto-based)Direct access to ownership your work directly impacts company strategyOpportunity to build financial infrastructure from the ground up at a scaling companyWork at the intersection of music, e-commerce, and creator economy