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Job Title


Junior Technical Support Analyst


Company : Stratospherec Ltd


Location : Ottawa,


Created : 2026-03-12


Job Type : Full Time


Job Description

JuniorSupportAnalystGlobalInsuranceSoftwareCompany Salary27kto35kdependingonexperience HybridworkinginTruro,Cornwall. MyclientaleadingUKInsuranceSystemsProviderthatprovidesmulti-channelsoftwaretotheglobalinsuranceindustryarelookingtohireaJuniorSupportAnalysttoworkonSupportingtheirclientfacingbusinessapplications. ThiscompanyareintheprocessofbuildingoutatechnicalteaminCornwall,soarelookingforcandidateswhocanworkhybridintheirbrandnewTrurooffices.Thisrolewillbeoneortwodaysperweekinoffice,therestworkingremotely.BepartofanewSiliconCornwallinitiativetobringtechcompaniestotheWestCountry! MyclientarelookingforahighlyinquisitiveJuniorSupportAnalystideallywithsomeknowledgeofSQLandwithexcellentcommunicationandorganisationalskills.IdeallyyouwillhavesomeexposuretowebbasedITsolutionstohelpfurtherdeveloptheirinnovativeandcomplexinsurancesolutions.Astheroleisveryimmersivetheywillexpectyoutobeunafraidofchallengesandaskingquestions. Theroleoffersafantasticopportunityforindividualstolearntheoverallsoftwaredevelopmentcycleandhowdifferentdepartmentsareinterlinked.Youwillbegivenaccesstohighqualitytrainingthatwillnotonlyteachtechnicalknowledgebutmindset.Youwillhavetheopportunitytocollaboratewithseniormembersoftheirteamandinteractwithhigh-profilecustomersfromwithintheinsurancesector. AshaJuniorSupportAnalyst,youwillbegiventraininglearntodiagnoseandevaluatesoftwarefaultsraisedbytheclients.Abletoreviewtechnicalspecificationdocumentsandconfirmtheyreinlinewithcurrentsoftwarefunctionality,assessdataintegrityissuesandcreatedata-fixesusingSQLaswellasdissectinglogfilestoaidinyourdiagnosisoffaults YouwillbepartofasuccessfulteamresponsibleforthedeliveryandsupportofEnterprisescaleInsuranceapplicationsacrossmultipleGlobalInsuranceclientswhichrequiresaskilled&confidentpersonwantingtomaketheirmarkinadiverse,fastmovingandexpandingteam. RequiredPersonalAttributes - Strongorganisationalskillswithattentiontodetail - Stronginterpersonalandcommunicationskills-toworkwithclientsandotherSabrefishteams - Highlevelsofaccuracyandattentiontodetail - Focusedanddrivenindividual,usingowninitiativetoidentifyopportunitiestodriveimprovements. - Abilitytomultitask - FastLearner Preferredexperience - SomeexposuretoSQL - PreviousexperiencewithdealingwithClients - SomeexposuretoITsystemsdevelopmentorusage Anyexperienceinthefollowingwouldbegreat - Someexperienceofworkingintheinsurancesector - FamiliaritywithHelpDesksystems(e.gMSP)andTestingTools(SpiraTeam)althoughtrainingwillbegiven Ifyouareinterestedinavaried,interestingandfunjobwhereyouwillbeworkinginagreatnewITteamenvironmentestablishingitselfintheTruroareaofCornwall,thenthiscouldbethejobforyou. ThiscompanyprovideawardwinningInsurancesoftwareusedbysomeoftheworldslargestInsurancecompaniessoyouwillbeprovidingavitalroleinthecontinuedsuccessofthiscompany PleaseapplywithyourCVtolearnmoreaboutthisgreatjobopportunity. #J-18808-Ljbffr