Job Title

Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical operations for 1,100+ organizations in 135 countries and serves millions of users. We are building the next wave of enterprise applications with Nakisa AI. Our products use retrieval-augmented generation (RAG) with secure API integrations to large language models. Customer data stays private and auditable, and we never use client data to train third-party models. This privacy-first design gives enterprises trustworthy AI they can run in production. What sets us apart is a single platform that connects these functions on shared data models, a focus on high-stakes, compliance-heavy workflows, and a culture anchored in Fairness, Integrity, Service, and Humility. Recognized among Canadas top employers, we offer hybrid work, supportive leaders, and clear growth paths. Join us to ship reliable, privacy-first AI at global scale. About the Role We are seeking a highly skilled and motivated IT Administrator to join our team. The ideal candidate will be responsible for managing and maintaining enterprise IT systems, cloud platforms, and on-premises infrastructure. This role involves ensuring security, reliability, automation, and scalability across a wide range of technologies, with a strong focus on innovation and operational excellence. This position will also act as a backup buddy for other senior team members, ensuring continuity and reliable IT operations. What you'll be doing - Own, manage and support Microsoft 365 services including but not limited to SharePoint Online, Exchange, Dynamics 365 CRM. - Manage and administer Active Directory and domain services, including group policies, identity management, and DNS/DHCP. - Configure, Manage Windows and Linux servers in both physical and virtualized environments (VMware, HyperV), SAN storage, UPS and high availability systems. - Automate IT tasks and processes using Ansible, PowerShell, Python, and other relevant tools. - Develop scripts and automation workflows to enhance efficiency and reduce manual work. - Manage backup and recovery solutions, ensuring compliance with internal and external requirements and SLAs. - Own and manage employee accounts provisioning automations, Microsoft Intune, and asset inventory systems. - Implement system updates, apply patches, and enforce security best practices across servers, applications, and infrastructure. - Maintain and troubleshoot security solutions such as Firewalls, Endpoint Detection & Response (EDR), and Email security system. - Monitor system performance and proactively troubleshoot and resolve issues. - Participate in escalated enduser support tickets requiring advanced troubleshooting. - Develop, maintain, and improve clear system documentation, runbooks, and knowledge base articles. - Collaborate on departmental projects and crossfunctional IT initiatives. What you bring - A bachelors degree in computer engineering or computer science or any relevant or related field. - Minimum 35 years of experience as a System Administrator or in a similar IT infrastructure role. - Strong knowledge of AD structure, group policies, OU management, federation, DNS/DHCP, and authentication protocols. - Handson experience with Microsoft 365 administration (users, licenses, compliance, security), SharePoint Online, Exchange Online, and Dynamics 365 for Sales integration and support. - Strong scripting experience with PowerShell, Python, or similar. - Handson experience with Windows Servers, Linux administration (multiple distributions) and Ansible. - Proficiency in VMware virtualization environments (vSphere, ESXi, vCenter). - Understanding of backup solutions and disaster recovery practices. - Strong understanding of AI technologies and their applications in IT administration (automation, predictive analytics, anomaly detection). - Strong knowledge and experience in server room management including cooling, electrical power distribution, UPS management, etc. - Experience configuring and maintaining firewalls, EDR, SIEM, and email security platforms. - Strong understanding of patch management, endpoint hardening, and compliance requirements. - Experience with Atlassian Service Desk and change/incident management processes. - Strong problemsolving skills, with the ability to manage issues under pressure. - Excellent communication skills and a collaborative, teamoriented mindset. - Ability to adapt to fastchanging environments and learn new technologies quickly. - Committed to delivering highquality results and continuous improvement. - Selfmotivated and proactive, with a commitment to continuous learning and improvement. Nicetohaves - VMware certification. - Microsoft 365 Administrator Certified - Microsoft Certified: Windows Server Hybrid Administrator Associate. What's in it for you - This is not just another System Administrator role its a chance to grow, innovate, and shape the future of IT operations. By joining us, you will: - Gain handson experience across a wide range of enterprise technologies including Microsoft 365, Dynamics 365, Windows/Linux, virtualization, and security platforms. - Work with modern automation tools (Ansible, PowerShell, Python) and leverage AIdriven solutions to transform IT operations. - Be part of an environment where continuous learning and professional development are encouraged and supported. Why Nakisa? Flexibility: Hybrid work (12 days in our downtown Montral office) plus up to 8 weeks of work from anywhere each year. Time off: Starting at 3 weeks vacation, a paid week off at year end, an extra paid summer day off, personal and volunteer days, and generous sick leave. Health & wellness: Comprehensive health, dental, and life insurance including telemedicine from day one. Financial security: RRSP matching up to 4% from day one and a home internet allowance. Active lifestyle: Free gym access in our downtown office building and halfprice Bixi membership. Social perks: Regular events to unwind with colleagues such as game nights, summer picnic, holiday party, excursions, and more. Career growth: Mentorship, education assistance (80% up to $1,500 per year) and reimbursement of rolerelevant professional dues. Culture: A supportive, valuesdriven team with leaders who care. Make your impact at Nakisa. If building privacyfirst AI for global enterprises motivates you, apply today and help shape the future of enterprise software. - Visa or relocation: not available - Hiring process: recruiter conversation, hiring manager interview, and a panel or skills assessment depending on the role - Apply even if not a perfect match: potential and drive matter here Apply today. #J-18808-Ljbffr