Job Title

About Durham College Durham College (DC) is a leading postsecondary institution that supports students to develop careerready skills for the everchanging job market. With a focus on experiential learning, led by expert faculty, through field placements, applied research, coops and other handson opportunities, DC grads are known for having the skills and knowledge they need to adapt to the everchanging workforce. A leader in innovative teaching and learning, Durham College offers a wide range of marketdriven programs across multiple disciplines, including culinary management, farming and horticulture, business, IT, construction and trades, science and technology, health care, engineering, social and community services, media, art and design. Our modern campuses in Oshawa and Whitby offer 145 programs including six honours bachelors degrees and nine apprenticeship programs to more than 13,700 fulltime postsecondary and 2,300 apprenticeship students. In addition, more than 14,600 students participate in professional and parttime learning. More than 110,500 alumni represent the college, both locally and around the world. A forwardlooking organization committed to collaboration, innovation and sustainability, Durham College is ranked annually as one of the GTAs Top 100 employers and one of Canadas Greenest Employers and has been recognized as a Top 50 Research College in Canada, 10 times. DC has an estimated annual economic impact of more than $913 million on Durham Region and is proud to be an active and engaged member of the communities we serve by contributing resources and expertise to enhance social and economic wellbeing through partnerships, investments and collaboration. Position Information Fulltime Support Staff Position Opportunity Payband: G; Starting Rate: $32.42; Four Year Rate: $37.57 Department: Faculty of Business Hours: 40 hours per week (1 hour lunch) Mon Fri (scheduled between 7:30am 9:30pm) Reporting To: Spa Manager, Faculty of Business Campus Location: Oshawa Reporting to the Durham College Spa Manager, the technologist will receive shipments, acquire quotations, track and organise inventory, coordinate and prepare equipment and other supplies as appropriate for the support of scheduled clinic practical and laboratory courses in the Cosmetic Techniques and Management, EstheticianSpa Management and Massage Therapy programs (CTMG, ESMG and MAST). Duties and Responsibilities DC Spa Operations and Maintenance Conduct regular facility inspections to identify and address general equipment and maintenance issues, use public healthapproved cleaning and disinfecting solutions and protocols to maintain infection prevention and control standards to ensure the DC spa personifies professional industry standards. Maintains program lab surfaces, equipment and furniture according to manufacturer''s instructions and public health requirements in 3 dedicated labs, including manicure/massage tables, esthetic facial machines, makeup artistry equipment, esthetic beds, pedicure foot stations, hydrocollator, hot stone, wax, paraffin heaters and other small equipment used to deliver services and curriculum. The incumbent oversees the students assigned to spa operations as needed during public operational times as directed by the spa manager. Receives, systematically organizes and restocks program, spa consumables and retail products for the DC Spa boutique. Assists with maintaining the spa welcome area and the retail boutique shelves by organising, dusting, repositioning and restocking shelves to support studentlearning outcomes. Ensures linens are available for DC Spa lab, OnCampus clinic and placement hours and labs are stocked with the appropriate supplies before delivery of services and relevant lab courses. Coordinate repairs and maintenance with minimal interruption to lab schedules to ensure CTMG, ESMG, and MAST program equipment is in good working order. Accountable for monitoring CTMG, ESMG and MAST labs during open lab time for compliance with spa operating procedures and health and safety requirements. Maintains logs and other documentation and reports all incidents or accidents to the Spa manager daily and weekly. Assists with maintaining spa software for inventory client records, software updates. Customer Service Conducts laboratory setup, breakdown, and storage of supplies and equipment following systems in place before, in between classroom instruction, spa treatments and events. Provide technical assistance to faculty, staff and students by demonstrating the operation of equipment and explaining spaoperating procedures, supplies and solutions used for cleaning and disinfection. Plan and coordinate the occasional movement of CTMG, ESMG, and MAST equipment and supplies from one location to another to support offcampus placements and events. Stay apprised of product knowledge, equipment functional requirements, current spa rates, service offerings and all promotions. Market and sell services where appropriate to maximise the student experience, revenues and yield management business plan. Assist Spa Manager with tours for all external stakeholders to promote positive community relations and partnerships. Effectively resolve guest/faculty/student complaints relating to operational aspects of the spa and communicate with the Spa Manager regarding issues and resolutions. Administrative Tracks and monitors spa inventory to ensure appropriate levels of products are on hand for delivery of spa client services, curriculum, and retail selling. Assist with supply procurement by coordinating purchases for inventory, instructional and DC Spa supply replenishment by sourcing and obtaining competitive quotes before creating web requisitions for the spa managers approval. Assist with spa reception duties as required, booking and confirming client appointments, collecting payments, answering calls and emails, and entering client information into the spas software. Maintain equipment and facility. SDS and disinfecting solution logs demonstrate due diligence for infection control and prevention and health and safety to ensure the DC Spa facility complies with public health standards. Maintain WHMIS labelling requirements for all generic refillable consumable products used throughout the DC Spa facility and during programrelated activities. Track spa & onsite program linen usage, coordinate pickup, and delivery times for processing to coincide with the needs of the DC Spa and oncampus placement hours. Records and processes LPOs and packing slips for all orders of ESMG, CTMG, MAST and the DC Spa. Other Duties Assists Spa manager and program coordinators with open house, information sessions, social media special Durham College Spa promotional activities and other duties as assigned. Accountable for coordinating student employee activities ensuring all job requirements and standards are met as directed by the Spa Manager. Qualifications Minimum of a 2year diploma or equivalent in Esthetician Spa Management. 12 years of operational work experience in a spa environment. Possesses an uptodate CPR, First Aid, and WHMIS certifications. Exceptional office administration and customer service skills. Knowledge of WHMIS, Public Health standards and Occupational Health and Safety Act requirements, as well as demonstrated experience in the spa or wellness industry. Experience working with industry equipment, facilities, and inventory control, spa operating systems and maintenance protocols. #J-18808-Ljbffr