Job Title

Overview Were looking for an Field Service Technician to join our team! Open and Honest. Customercentric. Innovative. Passionate. Inclusive & Collaborative. Accountable. As an Field Service Technician, you maintain and repair MultiFunctional Products and resolve customer scanning/printing issues while maintaining effective relationships with customers and the Sales Department. This posting is for sourcing purposes only and does not reflect an active vacancy. Responsibilities Maintain and repair MFPs and resolve customer printing issues Perform onsite service of MFPs Maintain effective relationships with customers and sales Maintain parts and call management as well as accurate records to achieve KPI targets Responsible to learn new technologies 5% Lead referrals and product promotion to existing customers 95% breakfix and customer support Understands territory parts budget and inventory control Must follow the policies and procedures set forth by KMBS Perform other relevant duties as assigned by management Qualifications 02 years technical/repair of electronics or software equipment Knowledge of basic Microsoft OS printing and common network concepts Basic awareness of common solutions Low to mid end office systems certifications Basic Color theory Good verbal and written communication Operates independently, requires assistance from time to time Must be positive, outgoing, selfmotivated and committed to building and maintaining strong customer relations Travelling within Canada and the US is a requirement Candidate must provide & maintain valid travel documents at own expense Own vehicle and possess valid insurance with appropriate coverage and a valid drivers license in good standing Standby and afterhours work may be required Training may require afterhours travel and stay overs including weekends Perform other relevant duties as assigned by management Required to achieve Associate Level CertificationTravel within assigned territory, some out of territory work High School or equivalent CompTIA A+ Certification CompTIA Net+ Certification CompTIA CDIA+ Certification, Microsoft MCP or MCITP Certification (or equivalent experience). Salary Disclaimer Compensation Range: $41,168.42$59,179.24 annually. Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidates skills, experience, jobrelated knowledge, geographic location, and specific business needs. Benefits and Employee Perks Comprehensive health coverage plan that includes medical, dental and vision Life insurance, disability and wellness programs Tuition Reimbursement Program Vacation, Paid Personal Time and Sick days Matching RRSP contribution Employee Discounts Employee and Family Assistant Program And more. AI Use Disclosure Konica Minolta Business Solutions (Canada) Ltd. or our thirdparty contractors may use Artificial Intelligence in the recruitment process. About Us About Konica Minolta Canada Konica Minoltas journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions (Canada) Ltd. is reshaping and revolutionizing the workplace to achieve true connectivity through the Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. Through its ongoing work, the company is fortunate to be continuously recognized for its products and services. This includes, but is not limited to being included on CRNs MSP 500 list numerous times; named a finalist in the IT Software Category by The World Technology Awards; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys and presented with Keypoint Intelligences BLI 2021 A3 Line of The Year and BLI 20212023 Most Colour Consistent A3 Brand Awards for its bizhub iSeries. Sustainability also continues to be a key driver for the company. As such, Konica Minolta Inc. has spent six years on the Global 100 Most Sustainable Corporations in the World list. For more information, please visit Konica Minolta online and follow its accounts on LinkedIn, YouTube, Facebook, Twitter (@KonicaMinoltaCA), and Instagram! Au sujet de Konica Minolta Canada Konica Minolta a entam son parcours il y a 150 ans, avec la volont de voir et de faire les choses autrement. Elle innove pour le bien de la socit et du monde entier. Et cest toujours cet objectif qui lanime, hier et aujourdhui. Solutions daffaires Konica Minolta (Canada) Lte transforme et rvolutionne les bureaux pour crer une vritable connectivit grce aux solutions pour un milieu de travail connect et fut. Parmi ses technologies daffaires, on retrouve des services de TI, la gestion intelligente de linformation, des solutions de scurit vido et des services dimpression grs ainsi que des technologies de bureau et des solutions dimpression industrielle et commerciale. Par ses efforts soutenus, lentreprise a la chance dtre continuellement reconnue pour la qualit de ses produits et services. Par exemple, elle a figur de nombreuses fois au palmars CRN des 500 fournisseurs de services grs; a t finaliste dans la catgorie des logiciels de TI aux World Technology Awards; a t reconnue par Brand Keys comme la marque numro un en matire de fidlit des clients sur le march des appareils de bureau multifonctions; et a reu les prix BLI A3 Line of the Year 2021 et Most Colour Consistent A3 Brand 20212023 de Keypoint Intelligence pour sa gamme bizhub iSeries. La durabilit reste un moteur important de lentreprise. Cest pourquoi Konica Minolta Inc. figure pour une sixime anne au palmars des 100 socits les plus durables au monde. Pour en savoir plus, rendezvous sur le site de Konica Minolta et suivez lentreprise sur LinkedIn, YouTube, Facebook, Twitter (@KonicaMinoltaCA), et Instagram! EOE Statement Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions daffaires Konica Minolta (Canada) Lte. est un employeur d''opportunit gale. #J-18808-Ljbffr