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Job Title


L3 Digital Product Manager (Billing and Subscriptions)


Company : TELUS


Location : Toronto,


Created : 2026-03-12


Job Type : Full Time


Job Description

Join Our Team The Billing & Revenue Enablement (BRE) team at TELUS works closely with business and CIO partners to build capabilities roadmaps and manage the evolution of our billing, rating, payments, and subscription ecosystems. Description We are looking for a driven, motivated and curious Product Manager. This role is a unique hybrid of product operations, financial management, and endtoend project leadership. We foster a learning environment that encourages you to dive into challenging initiatives, allowing you to expand your technical skills and facilitate your professional growth in the product space. Heres What Well Accomplish Together and the Impact Youll Make The BRE team plays a crucial role in delivering an exceptional endtoend customer experience for TELUS wireless and wireline products. As an L3 Digital Product Manager you will be learning how to own the health and success of a platform. You will support our Billing and SubscriptiononDemand platforms by balancing handson operational tasks with the leadership required to bring new features to life. You will ensure our roadmap moves forward, our vendors are held accountable, and our financial health is meticulously tracked in a largescale digital ecosystem. Heres How EndtoEnd Product Delivery: Take ownership of smallerscale features and projects from scoping through to deployment. You will be the bridge between technical teams and business stakeholders, with a heavy focus on testing, validation, and ensuring a smooth launch. Operational Excellence: Manage the handson execution of monthly billing operations. You''ll ensure customers receive accurate bills and billmessages on time and hold our vendors to high standards of performance. Financials & Budget: Learn the business of the product by managing Capex and Opex. This includes requesting project funding, tracking spend against the platform budget, and issuing POs to external vendors. Roadmap & Governance Support: Help keep the engine running by facilitating workinglevel governance calls. Youll synthesize project data into concise updates for leadership regarding roadmap health and strategic risks. Qualifications The Product Mindset: You have a foundational understanding of the product lifecycle and a deep desire to grow into a Product Management career. Analytical Rigor: You are comfortable with numbers and details, whether you''re tracking a sixfigure budget or triaging a technical bug. Communication: You can translate techspeak into businessspeak and are comfortable presenting updates to stakeholders and partners. Resilience: You can manage ambiguity and are able to effectively prioritize and execute tasks in a fastpaced environment. Experience: 12 years of experience in a project coordination, product ops coordination, business analysis, or operations role (Telecommunications experience is a major plus). Greattohaves A bachelors degree in Business, Computer Science, Engineering, or a related field. Familiarity with Agile methodologies and Jira. A curiosity for how billing and subscription models (like Netflix or SaaS) work behind the scenes. CAPM, CSPO, or similar certifications. #J-18808-Ljbffr