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Job Title


Team Leader


Company : Dollarama


Location : Ottawa,


Created : 2026-03-12


Job Type : Full Time


Job Description

Dollarama is hiring a Team Leader for their Ottawa store on a full-time, permanent basis (25+ hours per week). This role involves leading and supervising store associates, maintaining visual merchandising standards, handling cash management, and ensuring an excellent customer experience. Responsibilities Leading and supervising store associates, providing guidance and support Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments Ensuring excellent customer service standards are met Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken Implementing and maintaining visual merchandising standards based on company strategy Addressing customer complaints and resolving issues promptly Ensuring store safety and cleanliness standards are met and contributing to their maintenance Performing cash management, store opening and closing duties as needed Participating in the inventory process Participating in the employee training process and performance evaluations Requirements Minimum of one (1) year of experience in the retail industry Minimum of one (1) year of experience in team management Ambition to progress within the company Open availability required (day, evening, weekend shifts) Work schedule to be determined based on store operational needs Proven ability to efficiently organize time and manage priorities Demonstrate good leadership and communication skills Ability to work in a dynamic, fast paced and high-volume environment Benefits Weekly Pay Paid vacation and Birthday Leave Retirement Plan Opportunities for Career Growth Minimum 1 year of retail experience; minimum 1 year of team management experience; open availability including days, evenings, and weekends; strong organizational and communication skills #J-18808-Ljbffr