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What will I be doing? As an Administrator within our South East Administration Team, youll play an important role in supporting customers and colleagues across SUEZ. This is a great opportunity for anyone seeking an entrylevel or earlycareer role, including recent graduates, who want to develop professional skills while contributing to a business focused on sustainability and positive environmental impact. Youll handle customer queries and requests through our CRM system, ensuring that every interaction is helpful, efficient, and aligned with our values. Key responsibilities include: Delivering excellent customer service and acting as a first point of contact for enquiries. Managing incoming phone calls and written correspondence, logging customer queries accurately and directing them to the right teams. Communicating effectively with colleagues at all levels to help customers receive swift, accurate resolutions. Monitoring response times for internal customer disputes to support a highquality service and uphold SUEZ company values. Carrying out general office administration and contributing to a positive, collaborative team culture. In this role, youll gain exposure to different areas of the business, benefit from structured development opportunities, and be part of our succession planning. We also offer competitive pay and an internal bonus scheme. What are the requirements? Were looking for individuals who enjoy helping others and can communicate clearly and confidently. This role suits people of all ages and backgrounds, whether youre starting your career, returning to work, or looking to apply existing experience in a new environment. Youll be a great fit if you can: Build positive relationships and resolve queries with patience and professionalism. Work efficiently, managing tasks with accuracy and attention to detail. Use Microsoft applications (beneficial but not essential). Bring a proactive, supportive attitude to a busy administrative environment. Essential: GCSE Maths and English at grade C (4) or above. Desirable: Experience using Microsoft Office applications. Knowledge of the waste management or sustainability sector (helpful, but not required, we offer full training). A driving licence is desirable due to the sites location. However, there is local public transport available, with a short walk required to reach the site. Our commitment to inclusion We welcome applications from people of all backgrounds, identities, and experiences. If youre enthusiastic about providing excellent customer service and supporting a purposedriven organisation, we would love to hear from you. We are committed to creating an inclusive workplace. If you need reasonable adjustments at any stage of the recruitment process, please let us know, we are happy to support you. Who we are At SUEZ, your career is a journey full of possibilities. With diverse roles across multiple activities and locations, we empower you to shape your own path. Here, youre encouraged to learn, grow, and take ownership of your development, because when you thrive, we all succeed. At SUEZ, respect is at the heart of everything we do, for each other, for our customers, and for the communities we serve. We foster inclusive, caring environments where diversity, wellbeing, safety, and solidarity are more than values, theyre everyday realities. These principles shape how we work together, every day. Were committed to building a workplace where everyone feels valued and included. If youre excited about this opportunity but dont meet every single requirement, we encourage you to apply. Your unique experience, perspective, and potential could be exactly what were looking for. We offer a comprehensive benefits package designed to support your wellbeing and growth, including competitive pay, pension plans, health and wellbeing programs, learning opportunities, and career development. Everything you need to thrive, both professionally and personally. Join us in transforming todays environmental challenges into tomorrows innovative water and waste solutions. At SUEZ, your work truly matters, driving action and shaping a more resilient, sustainable future. Meet your Recruiter - Charese Cousins #J-18808-Ljbffr