Job Title

Fairmont Jasper Park Lodge Food & Beverage Assistant Director Fairmont Jasper Park Lodge, 1 Old Lodge Rd, Jasper, AB T0E 1E0 Full-time Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodgewhere the stunning Canadian Rockies are your backyard. This is more than just a jobits a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure! Overview Our Assistant Director of Food & Beverage will have an entrepreneurial spirit, be innovative, results-driven, and focused on exceeding guest expectations in a luxury environment. The successful candidate will be energetic, strategic, and front-facing, and will work with the Director of Food & Beverage to lead the team and create vibrancy, style, and high-quality service across multiple outlets, including outdoor venues and banquets. Responsibilities - Lead, mentor, and train the Food & Beverage Operations team. - Ensure Food & Beverage brand standards are maintained. - Strategize on new products and service offerings. - Create unforgettable experiences for guests. - Set goals and develop strategies to achieve them. - Forecast staffing needs and related expenditures; develop work schedules for all Heartists. - Assist Department Heads in developing and reviewing job descriptions; update as required. - Oversee ongoing training of new and current Heartists; conduct regular training for management and hourly staff. - Control standards, performance, conduct, dress, sanitation, and related policies. - Conduct annual performance reviews for the leadership team and support direct reports with their reviews. - Communicate hotel policies and changes in a timely manner. - Manage overall outlet expenses to drive revenue and profit. - Ensure department heads and their Heartists have thorough knowledge of menus and wine lists. - Monitor payroll accuracy and provide oversight as needed. - Collaborate with the Executive Chef and Sous-Chefs to maintain top quality and reject substandard items. - Conduct quarterly menu analysis and menu engineering to maximize revenue and profitability. - Develop annual marketing and promotional plans with Sales & Marketing support. - Drive revenue-generating initiatives across Food & Beverage. - Review departmental email logs daily and maintain low waste levels; ensure inventories and par stocks are managed. - Maintain equipment in working condition and address deficiencies. - Manage wine stock and wine list elaboration and maintenance. - Demonstrate strong financial acumen with working knowledge of Profit & Loss statements; prepare divisional budgets and manage revenues/expenses. - Participate in hiring, retention, and disciplinary processes as needed. - Handle guest complaints effectively to maximize guest satisfaction while controlling costs. - Develop and refine procedures and promotions to improve guest patronage. - Maintain effective communications between operating departments. - Collaborate with peers regionally and within the industry to identify service and product opportunities. - Promote health, safety, and wellbeing; understand crisis and emergency procedures and participate in crisis management for the F&B division. - Adhere to ALLSAFE health and safety protocols and ensure colleagues are trained and held accountable. Qualifications - Experience in Food & Beverage in a senior leadership role within restaurant and banquet operations. - Multi-unit experience is an asset. - Excellent wine and beverage knowledge; sommelier diploma preferred. - Computer literacy in Microsoft Windows applications. - University/College degree in a related discipline preferred. - Excellent communication and organizational skills; strong interpersonal and problem-solving abilities. #J-18808-Ljbffr