Job Title

- Key leadership role streamline, optimise and elevate our resales function - Dynamic fastpaced sales operations environment - Comprehensive range of exceptional employee benefits About the role As a new role into our business and reporting to the National Sales Manager, we are seeking a proactive and peoplefocused Sales Operations Lead, to streamline and elevate our resales function. The position will ensure removal of operational barriers for our sales executives, lead a highperforming team of sales assistants, to enable our resales processes to run smoothly, efficiently, and consistently. Responsibilities will Include - Lead and coach a team of Sales Assistants, driving high performance and sound support for Sales Executives. - Optimise sales operations by identifying process bottlenecks and ensuring smooth administration across settlements, financial approvals, and promotional workflows. - Partner with Sales, Marketing, Settlements and Finance to ensure seamless coordination and timely, accurate information flow. - Manage resource planning, team development, and cyclical people processes such as performance reviews and objective setting. - Support the delivery of tactical sales and marketing initiatives across the business. - Maintain effective financial oversight of promotional offers, approvals, and adminrelated spend. - Champion health, safety and wellbeing within the team. About you Along with solid experience in sales operations within a fastpaced environment, proven leadership in coaching teams and managing workload distribution, you will also have the following: - Strong understanding of sales processes, settlements, promotions, and financial workflows. - Ability to collaborate crossfunctionally, solve problems proactively, and drive continuous improvement. - Excellent communication, stakeholder engagement, and organisational skills. - A customerfirst mindset and a calm, resourceful approach. About Us Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 7,200 NewZealanders. We pride ourselves on providing retirement communities in which people are empowered to be the very best version of themselves. Metlifecare currently operates over 37 villages located around NewZealand and employs over 2,000 staff. Some of our Benefits! - 3 paid wellness days per annum - 1 paid day of leave to celebrate your birthday each year - Health Insurance automatic cover free to all permanent staff - 26 weeks of parental leave on full pay and 5 days paid leave for partners. - Kiwisaver payments continued for those opted in over the age of 65 years - Employee assistance programme (EAP) - Refer a friend incentive of up to $1,500* - Access to thousands of online training modules and courses from some of the world's leading learning specialists - Education, Development and Training Support Not sure if this role is for you but interested in what else Metlifecare has to offer? Then please visit our careers page www.careers.metlifecare.co.nz/home to see our other current vacancies. Please note that Identification and work eligibility is required with your application. #J-18808-Ljbffr