Job Title

Fairmont Jasper Park Lodge Bell Captain Alberta Fairmont Jasper Park Lodge 1 Old Lodge Rd, Jasper, AB T0E 1E0 From $24.40 an hour - Full-time Job details Pay From $24.40 an hour Job type Full-time Location 1 Old Lodge Rd, Jasper, AB T0E 1E0 Full job description Company Description Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, its a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure! Job Description We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Bell Captain. As a Bell Captain with Fairmont Jasper Park Lodge, youll offer a smile and a helping hand to our Guests as you personally greet them on their arrival. Your knowledge of the hotel and the professionalism you display will create a sense of welcome like no other. Responsibilities - Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following: - Consistently offer professional, friendly and engaging service - Follow departmental policies, procedures and service standards, including all safety policies - Responsible for the transportation of Guests on and off property as well as the delivery of luggage and any other items for delivery within the Hotel - Responsible for the training and development of the Guest Services team and overseeing Guest Services operations - Ensure all emails addressed to Bell Team are answered and actioned and updated in the Log Book - Ensure Bell captain checklist is completed by the end of each shift - Maintain a presence in the Lobby offering assistance to Guests, opening main entrance doors and car doors upon Guests/' arrival - Manage curb-side check in process to ensure all standards are followed - Direct the Bellperson team each shift regarding coordination of tour arrivals, departures, tour Guests, special requests and assistance to Guests throughout the property - Consistently uphold a professional and well-groomed appearance in accordance with the companys established grooming policies and standards - Adhere to the hotels vehicle handling and safety policies while driving hotel and guest vehicles - Embrace the Fairmont brand promise and luxury in your role and in all your interactions - Other duties as assigned Qualifications - Valid Alberta Class 4 Driver's license (or equivalent) and a clean driving record required - 1 year guest service experience required - Minimum of one year of demonstrated leadership experience is required - Excellent communication skills and organizational skills - Strong interpersonal and problem solving abilities, outgoing and ability to anticipate Guests' needs - Highly responsible, reliable, punctual and able to work flexible hours - Ability to work well under pressure in a fast paced environment - Ability to work cohesively with fellow colleagues as part of a team with minimal supervision - Ability to focus attention on guest needs, and address guest concerns while remaining calm and courteous at all times - Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. Benefits - Job Perks & Benefits: complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, dining and wellness discounts - Starting rate of Pay: $24.40 per hour - Subsidized staff accommodation assistance - One complimentary meal per shift in staff cafeteria - Employee travel program with discounts on room rates and F&B at Fairmont & Accor properties worldwide - Access to Mountain Explorer Travel Program exclusive room rates for colleagues, including discounts on F&B when staying at Fairmont Resorts (subject to availability) - Wellness platform for employee mental health and wellbeing support - Discounts at resort facilities and golf course Application process and contact: Shorty after applying, you will receive communication from AssessFirst to complete a profile and questionnaire. Apply today at https://www.jasperparklodgejobs.com. For accommodations during the application process, contact [email protected]. Want to learn more about this opportunity? View the complete job description by clicking this link: Bell Captain.pdf Hike Jasper Jasper Camping Canadian Rockies #J-18808-Ljbffr