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Job description: Alive Publishing GroupandCanada Wide Mediaare home to some of Western Canadas most respected media brands, includingVancouver Magazine, BCBusiness, alive Magazine,andWestern Living.We operate in a fast-moving, professional environment where accountability, discretion, and operational excellence matter. Reporting directly to the Group Vice President, we are seeking a seasoned HR Operations Manager to own the day-to-day execution of our Human Resources function across multiple brands and locations. This is a hands-on role for a confident HR professional with strong HRIS experience, sound judgment in employee relations, and a deep understanding of BC employment legislation. Key Responsibilities HR Operations & Employee Lifecycle Management Lead full-cycle recruitment, onboarding, and offboarding processes. Administer performance management cycles and documentation. Maintain and update employee policies, handbook, and compliance documentation. Ensure consistent application of company policies and employment standards. HRIS Administration BambooHR (Pro) Serve as primary administrator and system owner for BambooHR. Manage system configuration, workflows, permissions, reporting, and data integrity. Oversee employee records, PTO tracking, performance forms, document management, and compliance files. Generate HR metrics and reporting to support leadership decisions. Continuously improve system efficiency and process automation. Employee Relations & Case Management Act as the primary HR contact for all employee inquiries. Independently manage employee relations matters including performance concerns and disciplinary processes. Coordinate and document workplace accommodations in accordance with human rights legislation. Administer statutory leaves including medical and parental leaves. Manage short-term and long-term disability claims in partnership with benefits providers. Support workplace investigations and maintain thorough documentation. Escalate high-risk or complex matters appropriately. HR Projects & Organizational Initiatives Lead and execute HR-related projects and organizational initiatives as directed. Support policy development, program enhancements, and continuous improvement efforts. Coordinate cross-functional initiatives requiring HR input, documentation, and compliance oversight. Manage timelines and deliverables for assigned strategic HR projects. Benefits, Payroll & Compliance Administer benefits enrollment, changes, and annual renewals. Liaise directly with benefits providers and brokers. Provide accurate employee data and documentation to Finance in support of payroll processing; payroll administration remains with Finance. Maintain compliance with BC Employment Standards and applicable workplace legislation. Workplace Health & Safety Lead the Joint Occupational Health and Safety Committee (JOHSC). Manage WorkSafeBC claims and required reporting. Maintain safety records and ensure regulatory compliance. Qualifications 510 years of progressive HR experience in an operational HR role. Demonstrated hands-on HRIS administration experience; BambooHR strongly preferred. Proven experience independently managing employee relations, accommodations, leave administration, and disability claims. Strong working knowledge of BC employment legislation and human rights requirements. Experience supporting payroll coordination and benefits administration. Exceptional documentation skills and attention to detail. Strong judgment, professionalism, and discretion in handling confidential matters. CPHR designation or active pursuit considered an asset. Requirements Full-time, in-office availability in both Richmond and Burnaby. Valid drivers license and reliable transportation for travel between office locations. Ability to independently manage employee relations matters, accommodations, and disability claims. Strong written documentation skills with the ability to maintain clear, defensible HR records. Sound judgment and ability to manage sensitive and confidential information with discretion. Comfortable handling difficult conversations and complex workplace situations. Strong organizational skills and ability to manage multiple priorities in a fast-paced environment. Were an established media organization behind some of Western Canadas most recognized brands. Our environment is collaborative, high-expectation, and fast-paced. This role sits at the center of our people operations. If youre confident managing complex HR matters, comfortable owning systems, and ready to operate in a dynamic setting where standards matter, we cant wait to hear from you! Job Type: Full-time (in office) Benefits: Casual dress Commuter benefits Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site gym On-site parking Paid time off RRSP match Store discount Tuition reimbursement Vision care Wellness program