Job Title

About ICLD The Indigenous Community for Leadership and Development (ICLD) is dedicated to empowering Indigenous individuals and communities through education, leadership development, and workforce training programs. Our initiatives focus on building practical skills, strengthening community capacity, and supporting pathways to employment and personal growth. Through collaboration with community partners, facilitators, and organizations, ICLD delivers culturally respectful programs that promote opportunity, resilience, and long-term community success. Role Description We areseekinga highly organized and proactive Office Administrator and IT Support to support daily operations and program delivery. This role ensures the smooth functioning of office administration, inventory management, digital systems, and operational coordination. The ideal candidate thrives in a fast-paced environment, enjoys supporting teams, and can manage multiple administrative and operational tasks efficiently. Office Operations Manage day-to-day office administration and ensure smooth operational functioning. Serve as the first point of contact for phone, email, and in-person inquiries. Maintain professional office standards and a welcoming environment. Organize andmaintainphysical and digital records and documentation. Coordinate office maintenance, service providers, and operational communications. Oversee office supplies, equipment, and vendor relationships. Maintain kitchen andcommon areasto ensure cleanliness and organization. Provide administrative support to internal team members. Support urgent operational errands andlogisticswhenrequired. Inventory & Equipment Management Track, store, and distribute office and program supplies. Maintainaccurateinventory records and stock levels. Conduct regular inventory audits and reconciliations. Manage inspection, condition tracking, and storage of program equipment. Implement andmaintainFIFO inventory management processes. Prepare materials and shipments for program delivery. Coordinate equipmentlogisticsfor workshops and program sessions. Human Resources Support Assistwith onboarding and offboarding processes. Maintain confidential employee records and documentation. Ensure HR documentation aligns with company policies and compliance requirements. Assistwith preparation of employment documentation as needed. Program & Project Support Support the Project Coordinator with programlogisticsand materials preparation. Prepare and print program certificates and documentation. Assistwith organizing and documenting meeting minutes. Provide administrative support during program delivery and workshops. Digital Systems & Operational Support Maintaindigital infrastructure supporting in-person, hybrid, and virtual programs. Ensure Microsoft Teams channels and SharePoint librariesremainorganized. Support Smartsheet sheets, dashboards, and operational workflows. Conduct system audits to ensure data accuracy and consistency. Maintain standardized naming conventions and document management processes. Technical & IT Support Provide first-level troubleshooting support for Teams, SharePoint, and Smartsheet. Assistwith virtual session setup and facilitator technical readiness. Resolve user access and permission issues. Coordinate with external IT providers for advanced technical support. Marketing & Program Recruitment Support Coordinate with marketing teams to align recruitment with program timelines. Track enrollment numbers andmonitorprogram capacity. Assistin social media promotion and recruitment activities. Support Canva-based marketing materials and program communications. Skills Required Administrative & Operational Skills Office Administration Administrative Support Document Management Office Coordination Inventory Management Vendor Coordination Program Logistics Digital & Technical Skills Microsoft Office Suite (Outlook, Excel, Word) Microsoft Teams SharePoint Smartsheet Canva Digital File Management Virtual Meeting Support Organizational & Professional Skills Time Management Multitasking Attention to Detail Problem Solving Communication Skills Process Improvement Operational Coordination Qualifications Previousexperience in an office administration, receptionist, or operations support role . Intermediateproficiencywith Microsoft Office (Outlook, Excel, Word, Teams, PowerPoint) . Experience with Smartsheet, SharePoint, or Teams is an asset. Working knowledge of Canva . Strong written and verbal communication skills. Excellent organizational and time management abilities. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Professional, proactive, and team-oriented mindset. Requirements Must have a valid drivers license andreliablepersonal vehicle . Ability to perform local travel for operational errands. Ability to lift and transport office materials whenrequired. Key Competencies Organizational Excellence Initiative & Accountability Adaptability & Flexibility Professional Communication Operational Efficiency Team Collaboration Renumeration: $60,000.00-$65,000.00 depending on experience and skills