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Job Title


Business Analysis Senior Manager


Company : Equinix, Inc.


Location : Toronto, Ontario


Created : 2026-03-14


Job Type : Full Time


Job Description

Who are we? Equinix is the worlds digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. Youll work across teams, influence key decisions, and help shape the path forward. Youll find belonging, purpose, and a team that welcomes youbecause when you feel valued, youre empowered to do your best work. Job Summary This role sits at the frontier of that work. You will not be layering AI onto existing processes you will be designing transformation initiatives where AI is the operating assumption from day one. Whether that means embedding generative AI into planning workflows, applying machine learning to surface performance signals that were previously invisible, or using intelligent automation to eliminate the manual burden that slows decisionmaking, you will be shaping how Equinixs business functions think about and harness AI as a competitive capability. For someone who wants to do consequential work in enterprise AI transformation and have it seen at the most senior levels of the organization this is that role. Responsibilities Assess & Diagnose Cross-LOB Operational Performance Conduct structured currentstate assessments of how key DIO functions spanning location strategy, human capital planning, and operational planning are performing across business units Identify where process gaps, data silos, and workflow inefficiencies are limiting LOB visibility, slowing decision cycles, or creating unplanned cost exposure Map interdependencies across functions and surface the highestleverage transformation opportunities for DIO leadership Define the North Star: AI-First Transformation Strategy Design forwardlooking transformation roadmaps for DIO priority initiatives, with AIinfused workflows as the default not an addon Translate ambiguous strategic mandates into structured programs: clear objectives, sequenced milestones, defined owners, and measurable outcomes Define the adoption and readiness model for AI solutions including piloting, change management, and enterprise rollout sequencing drawing on proven approaches from largescale platform deployments Establish the performance metrics and reporting infrastructure that allow DIO and LOB stakeholders to monitor transformation progress and coursecorrect in real time Build Governance, Stage Gates & Operational Visibility Design the stage gate frameworks and approval workflows that give each Line of Business structured accountability for performance with downstream impact on SG&A efficiency and FP&A planning quality Build observability mechanisms dashboards, KPI governance cadences, and escalation protocols that proactively surface risk before it becomes operational drag Partner with Finance and analytics teams to validate data integrity, quantify transformation ROI, and tie initiative outcomes to bottomline improvement Establish the operating rhythms steering reviews, executive briefings, progress tracking that keep transformation programs on track and leadership informed Drive CrossFunctional Execution & Stakeholder Alignment Serve as the connective tissue across DIO, Finance, HR, Real Estate, and Technology stakeholders aligning diverse functions around shared transformation goals without relying on positional authority Prepare and lead executiveready materials for Steering Committees and senior leadership, synthesizing complex program data into clear, decisiondriving narratives Originate structured work packages from highlevel strategic intent, sequence interdependencies, and activate crossfunctional owners to accelerate delivery Pilot initiatives at manageable scale, extract learnings rigorously, and build the case for enterprisewide adoption Qualifications We are looking for someone who has built things in complex organizations not just advised on them. The ideal candidate brings: 710 years of experience in strategy, enterprise transformation, operations, or management consulting with direct exposure to large, matrixed organizations A track record of designing and operationalizing KPI frameworks, performance management systems, and governance structures that drive measurable outcomes Experience building business cases and investment prioritization models that link transformation initiatives to financial and operational benefit Demonstrated success translating ambiguous, executivelevel priorities into structured programs with clear milestones, owners, and delivery accountability Handson experience with AI or GenAI platforms in an enterprise context including defining adoption metrics, monitoring usage, and helping organizations extract value from AI investments Experience preparing and presenting to senior executive audiences and steering committees, with the ability to synthesize complex data into sharp, decisionready insights A history of building credibility and driving alignment across functions Finance, HR, Operations, Technology without direct management authority MBA or advanced degree preferred; PMP or equivalent program management certification a plus Core skill requirements Transformation Design - Operating model redesign, process mapping, stage gate development, north star visioning AI & Emerging Tech - GenAI platform adoption, AI workflow integration, automation strategy, performance observability KPI & Governance - Framework design, executive dashboards, performance cadences, escalation protocols Financial Acumen - Business case modeling, ROI quantification, SG&A and FP&A implications, investment prioritization Structured Execution - Work package design, dependency sequencing, milestone tracking, crossfunctional activation Executive Presence - Steering committee preparation, Csuite communication, datatonarrative synthesis Stakeholder Influence - CrossLOB alignment, matrixed organization navigation, change management Analytical Rigor - Data validation, quantitative modeling, insight synthesis, scenario planning This posting is a new position within our organization. Targeted Pay Range Canada - Toronto Office TRO : 139,000 - 209,000 CAD / Annual United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the fulltime position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including jobrelated skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Equinix Benefits As an employee, you become important to Equinixs success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure were providing you with the best package possible. So, wherever you are in your career and life, youll be able to enhance your experience and bring your whole self to work. Employee Assistance Program An Employee Assistance program is available to all employees. US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and TaxFree Savings Plan (TSFA). Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion. Equal Employment Opportunity & Diversity Statement Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equal Employment Opportunity Equinix is an Equal Employment Opportunity and, in the U.S., an affirmative action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. Artificial Intelligence in Hiring We use artificial intelligence in our hiring process. Learn more here. #J-18808-Ljbffr