Job Title

Safety Ambassador Supervisor - RBC Amphitheatre page is loaded## Safety Ambassador Supervisor - RBC Amphitheatrelocations: Toronto, ON, CAtime type: Part timeposted on: Posted Todayjob requisition id: JR-88390Job Summary:**Position Overview:****Safety Ambassador Team** at RBC Amphitheatre where our staff are our crew members and have the unique opportunity to create an exceptional fan experience.Were looking for crew members to join our team as a Safety Ambassador Supervisor! Exceptional front-line customer service, willing to go above and beyond for both fans and fellow crew members, possess a positive can-do attitude ...rain or shine -the show must go on!**Job Functions:*** Lead a team of 20+ Safety Ambassadors on a show-by-show basis; They will assist with keeping the venue safe, clean and presentable to the guests* Complete pre-shift briefings for all assigned staff and create deployments on a show-by-show basis* Ensure all assigned staff breaks are completed in a timely manner during each event* Ensure the Safety Ambassador department is identifying guests in possible distress or experiencing a medical issue and liaising with medical staff to connect appropriate care* Encourage and coach team to proactively approach escalating situations to de-escalate in a calm manner* of venue policies, preserve safety & order* Provide assistance to guests with accessible needs, including but not limited to helping with seat accommodations, or those who may be having a mental health episode* Guide guests to exits or provide other instructions or assistance in case of emergency* May assist in verifying staff credentials to generally restricted areas and examine tickets or VIP passes to verify authenticity* Lock-down of areas and access control duties for guest and artist safety* Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences* Show CARE by participating in the venues sustainability program which could include participating in programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts* Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue* Other duties as assigned**Qualifications:*** University or College Diploma or equivalent preferred* Post-Secondary Education OR experience in mental health, community services, and/or health and safety fields strongly preferred* Excellent verbal, written and interpersonal communication skills* Experience with de-escalation tactics* Demonstrated experience in leading a team and understanding of staff deployments* Acute sense of judgment, tact and diplomacy* Position requires constant walking, climbing stairs and occasional sitting* Able to work outdoors (rain or shine), among crowds and in a loud environment* A passion for live events!All crew members must be 18 years of age or older.*We thank all applicants for their interest, however, only those chosen for an interview will be contacted.*Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa.Job Posting Compensation Range/Rate: $22 per hour**Physical Requirements/Work Environment**Sitting for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.**Employment Equity**Live Nation Canada strongly supports equal employment opportunity for all applicants regardless of race, colour, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by provincial and/or federal law. Accommodations for candidates with disabilities are available on request during all aspects of the recruitment and selection process. If accommodation is needed during the recruitment and selection process, please contact us and we will work with you to meet your accessibility needs.**Hiring Practices**The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.*This job description is a summary of duties that are expected to be performed. Duties outlined on this job description may not be all-inclusive, and can be modified at any time if requested by management.*Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.locations: Toronto, ON, CAtime type: Part timeposted on: Posted 5 Days Ago*Recognized for seven years as a Great Place to Work(R) and named one of Fortunes Worlds Most Admired Companies, Live Nation Entertainment is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.* #J-18808-Ljbffr