Job Title

Employer Industry: NonProfit Relief and Development Organization Why consider this job opportunity Competitive salary with health benefits after a 3-month probation period Opportunity to make a significant impact on vulnerable communities worldwide Work remotely from anywhere in Canada with occasional in-office days Engage in ongoing training and workshops to enhance skills and knowledge Join a rapidly growing charity dedicated to breaking the cycles of poverty What to Expect (Job Responsibilities) Provide comprehensive knowledge and understanding of all programs and services offered Articulate the impact of donor contributions and educate them on various initiatives Conduct scripted fundraising calls (120+ calls daily) during peak seasons Process donations securely and respond to donor inquiries via phone, live chat, and email Meet individual quotas and KPIs to achieve fundraising targets and departmental goals What is Required (Qualifications) Must be 18 years or older and eligible to work in Canada, with a clear criminal background check Postsecondary education or certification in a related field is required 25 years of call center or similar experience, including handling a high volume of calls Knowledge of Islamic practices and previous nonprofit or donor care experience is an asset Proficiency in Excel or Google Sheets, with the ability to analyze data How to Stand Out (Preferred Qualifications) Experience with digital platforms such as GSuite, Asana, CRM, Slack, Stripe, and Live Chat Background in customer service and administration with sales or fundraising experience Strong problemsolving skills and a positive attitude in responding to challenges Ability to manage multiple communication channels effectively and professionally A dedicated home office setup with a secure highspeed internet connection #NonProfit #DonorCare #Fundraising #RemoteWork #CareerOpportunity ''We prioritize candidate privacy and champion equalopportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a toptier employer.'' #J-18808-Ljbffr