Job Title

I.S. Service Desk Specialist Job order - J0326-0502 - Auxiliary Category Information Technology City Port Moody, British Columbia, Canada Salary Range: $38.42 - $41.35/Hour Closing Date: March 22, 2026 Job Description The City of Port Moody has an opportunity for an I.S. Service Desk Specialist who takes initiative and is an excellent team player to join our team on a temporary basis. This position reports to the I.S. Infrastructure Supervisor and will respond to day-to-day service desk requests, providing support and technical assistance to staff. This position will: Respond to service desk requests, providing hardware, software and networking support Allocate new hardware, software and infrastructure components Create user accounts and maintain security groups Acquire, review and change existing hardware and software configurations Develop efficient procedures to manage repetitive tasks Create and update technical and end user documentation Assist with data backups Deploy and program telephony handsets Troubleshoot multifunction printers Maintain and deploy mobile devices Qualifications: Two year technology diploma with a focus on networking technology and computing infrastructure Minimum 2-3 years of related experience working with computer systems in a service desk role Knowledge of IP networking, IP telephony, Active Directory, Windows Server, Windows desktops and peripherals Demonstrated familiarity with current technological developments and trends Valid Class 5 Driver''s License Please note that employment with the City of Port Moody is subject to the receipt of a satisfactory police records check and also a satisfactory drivers'' abstract. #J-18808-Ljbffr