Job Title

Lakeland Credit Union (LCU) is dedicated to being the trusted financial partner for our members, providing a range of banking solutions tailored to meet their unique needs. We believe in building long-term relationships, driving member success, and creating a community where everyone feels welcome. Great service starts with great people, and that''s where YOU come in! Join the team and contribute to a tradition of people-focused service and build your career in a vibrant community. About the Opportunity This is a full-time, on-site Commercial Account Manager role located in Bonnyville, AB. The Commercial Account Manager will develop and maintain strong relationships with commercial members, manage their accounts, and provide tailored financial solutions to meet their needs. The role includes delivering exceptional member service, identifying opportunities for cross-selling products, analyzing financial information, and ensuring compliance with organizational and regulatory policies. The individual will contribute to the overall growth and success of Lakeland Credit Union''s commercial member base. Key Responsibilities Develop a comprehensive understanding of the members history, current status and goals through proactive monitoring and management of business relationships, gathering essential information to assess business needs and credit worthiness. Offer tailored financial advice to foster long-term member relationships, with consistent follow-ups and referrals for credit union products and services. Underwrite and recommend loans for approval that align with established authority levels, ensuring informed decision making. Manage a portfolio consisting of up to $50M and up to approximately 125 business borrowers, focusing on daily decisions, new credit requests, annual reviews, risk mitigation while emphasizing business development and member retention to achieve set portfolio targets. Oversee moderately complex business, commercial and agricultural accounts with lending needs ranging from $250K and $1M ensuring effective management of daily operational decisions and annual reviews. Maintain accountability for following up on delinquent accounts and implementing systematic collection procedure of problem accounts, promptly initiating or recommending appropriate action to minimize risk. Qualifications Strong Account Management and Customer Service skills to build and maintain member relationships and provide superior support. Proficiency in identifying opportunities for product and service solutions that align with client needs. Excellent Communication skills, both verbal and written, to effectively interact with members and teams. Proven ability to analyze financial data and implement strategic solutions specific to commercial accounts. Knowledge of credit unions and financial services is an asset. Bachelor''s degree in business administration, finance, or related field is preferred. Strong problem-solving skills and a commitment to community-focused service. We invite passionate and driven individuals to join our team, where you can make a meaningful impact by bringing your unique skills to LCU. What We Offer At LCU, we are committed to making a positive impact for our members and communities. Join the team in Bonnyville and you''ll enjoy: Competitive pay and comprehensive benefits. Flexible spending account. RRSP matching after 3 months. Discounted employee financial services benefits. Opportunities for personal and professional development. A supportive and fun team environment. Choose a rewarding career where you can truly make a real difference in people''s lives and your community. Apply today to start your journey with Lakeland Credit Union and let''s change lives - one member at a time. Live. Grow. THRIVE here! Thank you for your interest. Interviews will be conducted as qualified candidates are received. Lakeland Credit Union is committed to the principles of equality and diversity in the workplace. AI will not be used during the recruitment, selection, and hiring process. #J-18808-Ljbffr