Job Title

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, were building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. We believe in empowering people. Thats why we equip our teams with cuttingedge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If youre inspired by innovation that advances how people connect and transforms whats possible, you belong on #TeamBell. At Bell, tech product managers like you lead products that impact how our customers connect, work, learn and play. As a member of this multiskilled team, you will partner with other likeminded professionals to lead exceptional customer experiences through costeffective project delivery. Youll accelerate the pace of development, manage innovative and emerging product lines, drive product lifecycle management, use case development, business adoption, and more. Youll bring the unique, bestinclass competitive benchmarking, analysis and business planning perspectives to the team that only you can offer. Summary The Salesforce Platform & Release Manager leads the operational execution of our Salesforce platform. This role will oversee a team of Salesforce Administrators and DevOps specialists, ensuring the platform is stable, secure, and continuously optimized to support business priorities. The Manager is accountable for daytoday operations, release management, environment governance, and the successful delivery of enhancements and upgrades. Key Responsibilities Lead, mentor, and develop a highperforming team of Salesforce Administrators and DevOps professionals. Manage daily platform operations including system performance, user support, maintenance, and incident resolution. Oversee release management processes, including planning, scheduling, QA, deployment, and postrelease validation across multiple Salesforce environments. Monitor platform health and drive continuous improvement initiatives. Partner with architecture and business teams to coordinate delivery, roadmap planning, and platform scalability. Stay current on Salesforce capabilities, industry trends, and ecosystem tools to guide platform evolution. Critical Qualifications 5+ years of Salesforce platform management experience, with at least 2 years leading technical teams. Strong understanding of Salesforce architecture, configuration, customization, and DevOps tooling (e.g., Salesforce DevOps Center, Git, Copado, CI/CD pipelines). Proven experience managing complex releases across multiple environments. Excellent communication, leadership, and stakeholder management skills. Salesforce certifications (e.g., Administrator, Advanced Admin, Platform App Builder, etc.) Adequate knowledge of French is required for positions in Quebec. Additional Information For work arrangements that are Hybrid, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of worklife balance, Bell offers flexibility in work hours based on the business needs. Please apply directly online to be considered for this role. Applications through email will not be accepted. We know that taking care of our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support your wellbeing and the wellbeing of your family too. As soon as you join us, youll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, youll enjoy a 35% discount on our services and have access to exclusive offers from our partners. At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong. Bell is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us. Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information. #J-18808-Ljbffr