Job Title

USER ACCEPTANCE TESTING SPECIALIST About NRT. NRT is a worldwide leader in futureready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our nextgeneration solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging tablegame platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO, a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 thirdparty integrations that are unmatched in the industry. Our strategic partnerships have resulted in the most convenient, reliable, and secure omnichannel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers globally to dazzle their guests. We believe in the value of connection and community. Our diversity in skills and background make us a unique and formidable culture. We encourage the growth of individual development and recognize that our success depends on developing each other. To stand firm is to stand together. Our combined innovation and success are rewarded through competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc.) and more. We provide training, product knowledge demos, tieredlever skill building, development workshops, teambuilding exercises, webinars, and more. Joining NRT is more than a jobits an opportunity to grow and discover. To learn more about who we are and what we do, visit our website at www.nrttech.com. PRIMARY RESPONSIBILITIES Create user acceptance test plans/scripts and strategies. Define and set up test environments. Design test cases and execute them. Review system requirements and design to verify requirements are implemented. Ensure development and supporting processes are in place and followed. Provide and verify stepbystep installation instructions for all releases/patches. Work independently or with minimal supervision on program updates, fixes, patches and releases. Maintain and document status, including milestones and delay factors. Coordinate with CSC leads/manager for additional information or status updates to PMO/CSC/Development. Maintain and record issues in a clear and concise manner using various tools. Participate in the development of client training programs by identifying learning opportunities. Improve internal system performance by identifying opportunities for improvement and recommending changes. Provide an approximate ETA for all releases. Maintain discipline and decorum in general office areas. Identify additional test scenarios outside core requirements for unexpected or new situations and document reasoning. Forward any new or existing limitations/flaws/exploits/bugs in a product release under testing to management and development. Follow workflow and report any unclear or missing steps that affect user acceptance testing. Perform other project duties as assigned by manager. CORE COMPETENCIES Problem solving. Communication. Building and maintaining relationships. Flexibility. Adaptability. Results oriented. GENERAL REQUIREMENTS Advanced troubleshooting and problem solving skills for dealing with escalated issues; ability to visualize a problem or situation and think abstractly to solve it. Strong understanding of the fundamental operations of NRTs commonly used software, hardware, and other equipment in order to provide technical guidance for escalated issues. Understanding of AML/KYC regulations and transaction monitoring software; experience conducting investigative research within a regulated financial environment is an asset. Capable of setting up and establishing communication between kiosks/ATMs and various servers/environments. Experience with testing methodologies and managing test cycles. Experience in project delivery. Good understanding of networking and networking equipment, server and PC hardware. Proficiency in MS Office applications. Ability to multitask effectively during busy times; exercise patience and professionalism during stressful situations and when dealing with clients and subordinates. Ability to work responsibly with minimum supervision. Effective written and verbal communication skills, in English; excellent facilitation skills. Effective conflict resolution skills. EEO STATEMENT AND BENEFITS This is an existing vacancy. The base salary range for this role is based on market indicators to determine compensation, and an offer will consider various factors including experience, qualifications, skills, and training. Our comprehensive and competitive benefits package includes medical, dental and vision insurance for employees and their family, paid time off, and a variety of other perks. NRT is an equal opportunity employer and does not use AI within its hiring process in most cases. In a case where AI is utilized to assess a candidate during the process, an advanced notice will be provided. It is NRTs policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the bestqualified person for the job. NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, disability, or any other status or condition protected by applicable law. NRT welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. NRT would like to thank all applicants for applying, but only those applicants best suited for the position will be contacted. #J-18808-Ljbffr