Job Title

Overview The Team Leader will assist day-to-day management and mentoring of Client Advisors at the Oakridge store, develop and maintain a strong personal client business, and ensure an elevated experience for clients while supporting the Store Manager to meet quantitative and qualitative goals. Responsibilities Assist Store Manager with daily management of the sales team Act as Manager on Duty in absence of Store Manager or Store Operations Manager Lead by example on the sales floor and mentor staff on standard processes Hold keyholder duties including opening and closing the store Ensure visual merchandising standards are maintained with leadership Conduct weekly meetings to review sales projections and provide coaching Resolve internal and external conflicts and assist advisors with client interactions Partner with back of house to manage consignments and stock control Complete paperwork and procedures for consignments distance orders and stylist agreements Qualifications 5+ years experience in a retail environment 2+ years experience in a supervisor or department manager role Proven experience driving positive customer interactions Strong verbal and written communication skills Excellent organizational skills Flexibility to work evenings weekends and holidays #J-18808-Ljbffr