Job Title

At Sephora Canada, were passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees. Job ID: 284843 Store Name/Number: AB-Southgate (0534) Address: 5015-111 Street NW, Edmonton, AB T6H 4M6, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular Vacancy Status: This position is for an existing, open vacancy Overview As an Interim Manager at Sephora, you will oversee the success of either our Store Operations, Beauty Services or the sales floor, or as we call it, our ''Stage''. Our leadership roles are rooted in coaching and development, driving your teams to perform at their best while prioritizing the client experience. This position directly influences store performance by training your team to effectively utilize Sephoras processes and inspiring them to exceed company goals. Reporting to the Store Director, the Interim Manager supports a team of Leads, Advisors, and/or Consultants. Our interim roles are fixed contract positions with a definitive end date. These roles are still eligible for Sephoras Perks and Benefits. Responsibilities Training & Development. Execute training for all new and existing Beauty Advisors. Facilitate orientation & our selling model training sessions whenever possible. Passionate about Clients. Respond promptly to all client feedback, addressing issues and comments from Sephoras client feedback tool (Medallia), the service hotline, or direct client interactions. Regularly serve as the Client Experience Lead (CEL) in-store and engage with Beauty Advisors and clients on-stage whenever possible. Performance Assessment & Development. Support annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary. Visual Merchandising. Ensure merchandising concepts and sales floor visuals align with company standards. Maintain a clean, organized sales floor and manage tester and supply levels. Execute visual merchandising updates and ensure timely replenishment when new inventory is added. Vendor Management. Ensure all beauty advisors are properly engaging with all store brands visiting the store. Ensure all brand representatives effectively train and coach the team on their products. Provide feedback on brand training effectiveness when possible. Qualifications You have a minimum of 2-4 years of management experience in the beauty, retail, or customer service industry or equivalent internal experience. You are metrics-driven and have a proven track record of motivating and coaching a team to achieve company expectations and goals. You have no difficulty maintaining composure and possess strong managerial courage to have those tough conversations when needed. You have a proven ability to create high-performing teams and can easily identify in-store talent and develop them throughout their career journey. You have excellent verbal/written communication skills and the ability to influence business partners at all levels clearly and concisely. With experience in Windows, Word, and Excel. You might not meet every requirement listedand thats okay. If you bring relevant experience and a passion for what we do, we encourage you to apply. We believe great talent comes from all kinds of paths. Location, Availability, and Physical Requirements On-site: You will work at the location specified in the job posting. Scheduling: Flexibility is key! We need you to be available during evenings, weekends, and holidays when our clients are eager to shop and explore. Physical Requirements: Our stores are a fragrance-filled environment. You must be able to bend and stretch to stock shelves, as well as lift and carry up to 50 pounds. The Compensation. Sephoras pay philosophy is to offer competitive market rates, considering location, internal equity, job scope, and the skills and experience needed to succeed. The Perks. Think youve tried it all? Just wait until you work at Sephora! Enjoy the product discounts, gratis & exclusive brand events. The Benefits. This role includes access to Sephora''s extended health and life insurance benefits, customizable coverage options, and paid time off to help you rest and recharge. The Education & Development. We invest in training and support internal mobility across Canada, helping you reach your career goals. Sephora employees also benefit from LVMH programs and job opportunities. The compensation ranges between CAD$54,800.00 - CAD$68,500.00 . In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location. Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications. Sephora and Company Context Sephoras stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969. The House provides a superior selection of quality products and always keeps pace with the latest trends. The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn. With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients. At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes. #J-18808-Ljbffr