Job Title

Senior Manager, Pharmacy Services Chronic Disease Management Location: 243 Consumers Road, Toronto, Ontario, M2J 4W8 At Shoppers Drug Mart, were innovating health and wellness in Canada. From prescriptions to walkin clinics, and a beloved loyalty program, were caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, its a great place to work. Were committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognise a healthy future for your career and for all Canadians. Why this role is important? Reporting to the Senior Director, Pharmacy Services and Virtual Care, the Senior Manager is responsible for supporting the Patient Care Services programs in the Chronic Disease Management portfolio across Shoppers Drug Mart and Loblaw Drugstore Pharmacies. As the Senior Manager, you will provide strategic leadership and direction for the chronic disease management portfolio, driving innovation and delivering exceptional patient care. This pivotal role requires a deep understanding of pharmacy practice, regulatory landscapes, and the evolving healthcare ecosystem. What youll do Key accountabilities: - Portfolio Strategy : - Support the development of the strategic vision for chronic disease management and medication review programmes, ensuring alignment with organisational goals and evolving patient needs. - Support the development and implementation of a comprehensive portfolio roadmap, outlining key initiatives, resource allocation and success metrics. - Monitor the competitive landscape, industry trends and emerging technologies to identify opportunities for innovation and portfolio expansion. - Program Development & Execution: - Support the design, implementation and continuous improvement of innovative programmes focused on enhancing chronic disease management and patient outcomes. - Collaborate with Pharmacy Services, Marketing, PC Health, Digital Pharmacy, Professional Affairs and Pharmacy Operations teams to ensure seamless programme delivery and achieve impactful business results. - Stakeholder Management & Collaboration: - Cultivate and support in managing strong relationships with key internal and external stakeholders. - Foster interprofessional collaboration and advocate for scope expansion through active engagement with the Professional Affairs teams. - Performance Measurement & Reporting: - Establish robust metrics and reporting frameworks to track programme performance and measure patient outcomes. - Analyse programme data and present insights to senior leadership, highlighting successes, identifying areas for improvement and informing strategic decisionmaking. - Regulatory Compliance & Advocacy: - Maintain indepth knowledge of relevant pharmacy regulations, guidelines and reimbursement models. - Ensure all programme activities and materials adhere to provincial and national standards, collaborating with legal and compliance teams as needed. What youll need - Education: University degree in Healthcare or Business field; a Pharmacy degree would be an asset. - Experience: 5+ years of relevant experience in healthcare programme development (consumer or healthcare professional focused) in a corporate or retail pharmacy, pharmaceutical industry, government or healthcare organisation. - Exceptional interpersonal and collaboration skills, experienced in establishing relationships at all levels. - Strong communication skills with the ability to develop presentations and deliver them to all levels of the organisation in an engaging and meaningful way, adjusting to the audience. - The ability to work with crossfunctional teams to collaborate and develop programmes and initiatives and maintain strong working relationships with internal and external stakeholders. - Business acumen and analytical skills: strong business, financial and analytics acumen, consistently exercising sound judgement and assimilating information from many different sources to develop sound strategic options. - Superior knowledge of Microsoft PowerPoint and Microsoft Excel. - Innovative thinker: proactive selfstarter and innovative thinker with the ability to identify and propose new ideas to drive portfolio growth. - Adaptable and resilient: aboveaverage ability to handle complex and competing priorities, flexible aptitude for working in a fastpaced environment and an agile, flexible mindset to adapt to changing business priorities. Why work at Shoppers Drug Mart? Acting as consultants, supporting internal customers and the AssociateOwners, you will get experience unique to the retail industry while working for an awardwinning national brand. Benefit from a purchase discount programme, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your work, coworkers, customers and community. How youll succeed At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are openminded, responsive to change and up to the challenges provided in a fastpaced retail environment, apply today. Employment type Full time Type of role Regular Shoppers Drug Mart Inc. recognises Canadas diversity as a source of national pride and strength. We have made it a priority to reflect our nations evolving diversity in the products we sell, the people we hire and the culture we create in our organisation. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct it reinforces what our customers and stakeholders expect of us. Please note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application. Hiring Range / chelle salariale lembauche :$120,000.00 - $154,000.00 / 120.000,00$ - 154.000,00$ (per year / par an) A candidates experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / Lexprience et les connaissances dun candidat ainsi que la rgion gographique dans laquelle le poste est situ peuvent tre prises en compte dans la rmunration quun candidat reoit pour ce poste. Cette offre demploi concerne un poste vacant existant. Lentreprise utilise lintelligence artificielle dans le but de filtrer, dvaluer et/ou de slectionner les candidats ce poste. #J-18808-Ljbffr