Job Title

As an integrated member of UBC Health, the Coordinator, Quality Improvement, Evaluation and Research, will collaborate with members of the teaching clinic and the centre for innovation to bridge clinical operations, education, and applied research. The Coordinator will support the planning and delivery of clinic-embedded quality improvement (QI), evaluation, and research activities related to innovations in team-based care education and practice. The incumbent will be responsible for foundational activities, including assisting with the development of protocols, managing data collection, conducting analysis, and producing reports to support practice, education, and strategic planning. **Organizational Status** UBC Health is responsible for driving the vision of the Vice-President, Health portfolio by promoting an integrated approach to collaboration amongst all health programs at UBC, within and across both campuses, and with health sector partners. UBC Health has a mandate to enable and enhance interprofessional and collaborative health education and research to train people, develop knowledge, and shape policy, seeking to address inequities and improve the systems that produce health. UBC Health senior leadership will provide strategic guidance on the education and research programming that takes place within the centre and teaching clinic.* Provide expertise and advice to support interdisciplinary quality improvement, evaluation, and applied research projects, informing project design, analytical approaches, and knowledge dissemination.* Participate in the planning, design, implementation, and monitoring of clinic-embedded evaluation and quality improvement models that integrate self-assessment, planning, and outcome/process evaluation of education programs and health services.* Establish the design, implementation, and framework of various data collection methods and tools for the clinic and centre.* Collaborate with IT professionals and data technology experts to determine data inputs, support standardized data collection, optimize registry-oriented workflows, track key metrics, and generate interpretive reports.* Manage data collection, interpretation, and analysis, identifying trends and risks, and provide recommendations to inform research priorities and program evaluation and improvements.* Draft and compile materials for proposals, ethics submissions, presentations, manuscripts, technical reports, and related documents.* Liaise with the appropriate UBC and external offices for research administration, contracts/partnerships, and compliance to support project delivery.* Collaborate with internal and external partners, such as research networks, organizations affiliated with the centre, and other team-based care teaching clinics, to support research planning, design, implementation, and reporting for the clinic.* Identify, engage, and build collaborative relationships with interest-holders, including patient and community partners.* Coordinate and facilitate groups, activities, resources, and information to advance the centres knowledge mobilization and knowledge exchange efforts.* Participate in the planning, development, implementation, and distribution of educational tools and resources to translate research and data into clinical and teaching practices for clinic knowledge users, including patients and learners.* Contribute to staff orientation and training guides that support standardized data collection and use within the teaching clinic, fostering a research and quality-engaged culture.* Participate in the planning and development of scientific and data strategies, ensuring alignment with ethics, safety, and governance standards such as the First Nations principles of ownership, control, access and possession (OCAP).* Contribute to initiatives as appropriate to advance the evaluation and research activities of UBC Health and the centre.* Perform other related duties as required.**Consequence of Error/Judgement** The Coordinator plays a key role in supporting quality improvement, evaluation, and research priorities. The position is required to exercise professional judgment and initiative while undertaking all responsibilities and developing relationships with faculty, staff, learners, and patients. The work involves building and maintaining equitable relationships with internal and external partners, including actively seeking and valuing collaboration with Indigenous partners, and patient and community organizations. It requires attention to real and perceived barriers to meaningful participation, including tokenism, power dynamics, stereotyping, systemic racism, exploitation, and other inequities. The incumbent must understand and exercise the principles of confidentiality and best practices for Indigenous, patient and community engagement, including continuous learning and adapting these practices to ensure they are respectful, inclusive, and equitable. Inappropriate actions, errors in performance or indiscretions in judgment can have negative impact on the program and the University, and may result in legal action, negative public relations, financial repercussions, and loss of credibility in UBC Healths ability to demonstrate value in the areas of collaborative health education, research, and health systems. **Supervision Received** Reports directly to the Program Manager. Receives functional guidance from the clinic Program Director, UBC Health Assistant Director of Research, and other UBC Health leadership. Works with considerable latitude and minimal supervision, exercising sound judgment and initiative within defined parameters. The incumbent must be self-directed and able to manage and work independently. **Supervision Given** May assign work to Work Learn students and other student workers. May be required to provide informal supervision and mentorship to trainees engaged in clinic-related QI and evaluation activities. **Minimum Qualifications** Undergraduate degree in a relevant discipline. Minimum of two years of related experience, or an equivalent combination of education and experience. - Willingness to respect diverse perspectives, including perspectives in conflict with ones own* Understands and has experience with key program concepts such as team-based care, shared decision-making and patient partnership, interprofessional education and continuous quality improvement or approaches for integrating knowledge into practice.* Demonstrates commitment to lifelong learning by continuing to develop the technical and professional skills needed now and in the future.* Demonstrated ability to work independently and collaborate effectively, both in-person and virtually, with a diverse team in a complex environment.* Experience in quantitative and qualitative research methods. Experience designing, implementing and evaluating quality improvement initiatives or participating in and supporting evaluation and research to advance collaborative health education and practice improvement would be an asset. Training and experience with OCAP (Ownership, Control, Access, and Possession) principles also an asset.* Experience preparing real-time descriptive analyses, summaries, and data visualizations (e.g. dashboards, run charts) to support continuous quality improvement.* Experience engaging with evidence-informed practices and using data and research insights to design improvement tools and principles, foster innovation, and/or enhance interprofessional teamwork and education.* Demonstrated ability to work with diverse groups and communities with strong relationship-focused approaches to community and/or Indigenous engagement.* Working experience with the following, including familiarity with relevant platforms and processes: + Ethics submissions, manuscript and grant writing + Survey design and implementation (e.g. Qualtrics, REDCap) + Basic statistical analysis (e.g. #J-18808-Ljbffr