Job Title

US Medical Billing Specialist About The Role Hi, Im Karen Salmon , the U.S. Insurance Lead here at Jane. Ive been with Jane for over two years and lead a small but mighty team supporting U.S.-based clinics through the real, day-to-day complexities of insurance billing. Our work is all about helping clinics get paid accurately and on time. We collaborate closely with payers, internal teams, and clinic staff to remove friction, clarify processes, and advocate for our customers. We're also directly involved in shaping how Jane builds and improves its U.S. billing tools and services. As Jane continues to grow in the U.S., so does our need for experienced billers, people who know their way around claims and denials, but also love solving problems, building relationships, and contributing to a growing team. What Impact Were Looking for You to Make Submitting clean claims efficiently and accurately for your assigned clinics Following up on denials and rejections with urgency and clarity Posting payments, reconciling accounts, and communicating proactively with clinics Helping build internal billing documentation and resources to support knowledge sharing Identifying trends, payer issues, and process gaps and collaborating on improvements Youll be working closely with our U.S. Insurance Lead, two Billing Experts, and the broader Support team, all while helping us set the bar for what great billing service at Jane looks like. The Experience We Need 35+ years of U.S. medical billing experience (including full-cycle billing) Experience working with Medicare, Medicaid, commercial insurance, and workers comp Familiarity with billing systems like Office Ally, Availity, Kareo, Epic, or similar tools Strong understanding of CPT, ICD-10, HCPCS, and how to interpret EOBs/ERAs Confident communicator, clear, professional, and able to build rapport with clinic staff More About Jane Jane is a founderled, highgrowth SaaS company born in North Vancouver, British Columbia. Were now a team of more than 700 people working remotely across Canada, the US, and the UK, united by our mission to help the helpers. We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. Were all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their daytoday lives. Jane is growing fast, and that growth brings exciting challenges that call for adaptability, resilience, learning agility, and humility. Were proud of what weve built and quick to admit what we dont know yet. We listen, learn, and adjust as we go. Were also embracing the possibilities of AI, using it to work smarter, improve our systems, and create even better experiences for our customers and our team. Our goal isnt just delivery, its delight. We move quickly, communicate openly, and solve real problems together. If youre energized by ambiguity, motivated by impact, and eager to learn with others, youll thrive at Jane. Compensation & Benefits Janes committed to paying our team members fairly, clearly, and above all, paying for growth. This is reflected by a strong starting annual salary of $55,000USD for the US Medical Billing role at Jane. Youll be eligible for a salary increase each year on your work anniversary that will reflect the hard work youll be doing to meet our customers high bar and the growth youll be experiencing in a fastpaced, highgrowth environment. At Jane, we offer flexible benefits options that includes a range of health, dental, and vision plans, with a 100% employerpaid option. Employees have access to income protection through life insurance and disability coverage, and can choose between an FSA or HSA (with the high deductible plan option) for medical expenses. Our wellbeing perks feature services like One Medical for virtual care, Spring Health for personalized mental health support, XP Health for vision care, and much more to support your overall health and wellness. #J-18808-Ljbffr