Job Title

Overview Progressive Technology is seeking a professional and customer-focused SaturdaySunday Virtual Receptionist to provide remote front-desk support for small business clients. In this role, you will act as the first point of contact for customers, handling calls, messages, and basic administrative tasks with efficiency and professionalism. The ideal candidate is organized, friendly, and tech-savvy, capable of delivering excellent customer service while working remotely. This position is ideal for individuals looking for flexible weekend work while gaining experience in virtual administration and client support. Responsibilities Answer incoming calls and respond to customer inquiries on behalf of small business clients. Provide friendly and professional virtual receptionist services, ensuring a positive first impression. Schedule appointments and manage calendars for clients using online scheduling tools. Respond to emails, chat messages, and customer service requests in a timely manner. Forward important calls and messages to appropriate team members or departments. Maintain accurate records of customer interactions and inquiries. Assist with basic administrative and clerical tasks such as data entry and message documentation. Ensure confidentiality and professionalism while handling sensitive business information. Qualifications Excellent verbal and written communication skills in English. Strong customer service orientation and professional phone etiquette. Proficiency with computers, email platforms, and online scheduling tools. Ability to multitask and manage multiple client requests efficiently. Strong attention to detail and organizational skills. Reliable internet connection and a quiet workspace for remote work. High level of professionalism, punctuality, and reliability. Experience Previous experience as a receptionist, customer service representative, or virtual assistant is preferred. Experience working with small business clients or in administrative support roles is an advantage. Entry-level candidates with strong communication and organizational skills are also encouraged to apply. Working Hours Part-time Weekend Role Saturday and Sunday Typical shift: 68 hours per day (flexible scheduling depending on client needs). Fully remote / work-from-home position. Knowledge, Skills, and Abilities Ability to handle high call volumes while maintaining professionalism. Strong time management and task prioritization skills. Familiarity with virtual communication platforms such as Zoom, Google Meet, or Microsoft Teams. Ability to adapt quickly to different client processes and business requirements. Strong problem-solving skills and a proactive approach to customer support. Benefits Flexible weekend work schedule. Remote work opportunity with no commute required. Competitive part-time compensation. Opportunity to gain experience supporting multiple small businesses. Professional development and exposure to virtual administrative tools. Supportive and collaborative remote team environment. Why Join Progressive Technology? At Progressive Technology, we believe in empowering professionals with flexible remote opportunities that fit their lifestyle. Our team supports businesses around the world by delivering reliable administrative and customer support services. By joining us, you will gain valuable remote work experience, develop professional communication skills, and work with diverse small businesses while enjoying the flexibility of a weekend-only schedule. How to Apply Updated resume A brief cover letter highlighting relevant customer service or administrative experience Availability for weekend shifts Applications can be submitted through the companys official careers portal or by sending your application to the Progressive Technology recruitment team. #J-18808-Ljbffr