Job Title

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, were building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. We believe in empowering people. Thats why we equip our teams with cuttingedge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If youre inspired by innovation that advances how people connect and transforms whats possible, you belong on #TeamBell. On the Bell Business Markets team, youll be a vital part of making innovation happen for enterprisescale customers. Youll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks. At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments. A strategic business unit of Bell Business Markets, the Bell Public Safety Group (PSG) specializes in the design, build, delivery, and 24/7 support of software dispatching and NG911 solutions to Public Sector organizations. Reporting to the Director of Public Sector, the successful applicant will serve as the strategic and commercial leader of the PSG. You will provide strategic direction to a highperformance team of software developers and subject matter experts while driving the market introduction of NextGeneration products. We are looking for a growthoriented, dynamic leader who can quickly grasp complex technical concepts and leverage the deep expertise of their Team Leads to drive business success. Key Responsibilities - Provide strategic leadership and commercial direction to the Bell Public Safety Group, empowering Technical Team Leads to drive daytoday development and support execution. - Drive the gotomarket strategy and sales execution for the newIDX (NG911)datasharing component, serving as the primary commercial prime for this product launch. - Mobilize and leverage internal Subject Matter Experts (SMEs) and Team Leads to structure technical proposals and present detailed solutions to Public Safety leadership. - Develop and maintain executivelevel relationships with key customer contacts, serving as the primary point of escalation and strategic partnership. - Lead the response strategy for major Government RFPs and solesource contracts, ensuring the commercial viability of the deal while coordinating technical input from the development team. - Oversee the highlevel financial health of the business unit (P&L oversight), working with the Project Operations Analyst to ensure billing accuracy and resource efficiency. - Identify opportunities for portfolio growth and process modernization to maintain Bells leadership in the Canadian Public Safety market. Critical Qualifications Education/Certifications: - University degree in Business Administration, Engineering, or Computer Science - MBA or PMP (Asset) Critical Qualifications/Experience: - 10 years of experience in MissionCritical Software, Public Sector Technology, or Public Safety environments. - 5+ years of experience providing strategic direction to technical teams, with a proven ability to lead experts and orchestrate results without needing to be the technical SME yourself. - Proven track record in Technical Sales, Business Development, or Account Management with highvalue clients. - Experience acting as a bridge between technical development teams and nontechnical business clients. - Experience managing highvalue government contracts and a strong understanding of public sector procurement cycles. Note: Candidates must be able to obtain a reliable security clearance from the RCMP (includes a minimum 10-year verifiable history) to work on Police informatics systems, and to work in restricted access areas related to the position. Office location: 65 Iber Rd OTTAWA, ON, K2S 1E7. Preferred Qualifications - Strong written and verbal communication skills (English essential, French is a strong asset) - Rapid Learning Agility: Ability to quickly understand the highlevel value proposition of complex software products (CAD, NG911). - Collaboration: Ability to work effectively with Technical Team Leads to extract necessary information for sales and management decisions. - Strong negotiation and conflict resolution skills. - Experience with Remote Work environment for self and team and use of collaboration tools (e.g. Microsoft Teams). - Strategic mindset with the ability to switch rapidly between highlevel business planning and operational crisis management. - Ability to prioritize and manage competing deliverables for both external customers and internal stakeholders. - Proficiency with MS Office suite, SharePoint - General knowledge of public safety contact centre technologies and Dispatch workflows - Understanding of software development life cycle methodologies (Agile/Waterfall) Adequate knowledge of French is required for positions in Quebec. Additional Information: Position Type: Management Job Status: Regular - Full Time For work arrangements that are Hybrid, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of worklife balance, Bell offers flexibility in work hours based on the business needs. Please apply directly online to be considered for this role. Applications through email will not be accepted. We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the wellbeing of you and your family. As soon as you join us, youll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, youll enjoy a 35% discount on our services and access exclusive offers from our partners. At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong. Bell is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us. Artificial intelligence may be used to assess parts of your application. 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