Job Title

Parts Advisor Budds BMW Hamilton Hamilton, ON Budds BMW Hamilton has a existing vacancy and is looking for a motivated and customer-focused Parts Advisor to join our high-performing Aftersales team. This role is ideal for someone who enjoys working in a fast-paced environment, helping both customers and technicians find the right parts solutions while delivering premium customer service consistent with the BMW brand. If you are organized, personable, and thrive in a team-driven environment, we want to hear from you. Compensation $40,000 $65,000 annually (based on experience) Schedule Monday Friday 8:00 AM 5:00 PM Occasional rotational Saturday shifts (8:00 AM 1:00 PM) during tire season. Key Responsibilities - Provide professional parts support to both retail customers and internal technicians - Assist clients at the front parts counter, by phone, and via email - Prepare and follow up on parts quotations to generate sales opportunities - Source parts through dealer networks and suppliers to meet customer demands - Maintain accurate records and documentation in PBS dealership software - Ensure the correct parts are selected through detailed quoting and verification processes - Support technicians at the back counter when required - Maintain clean, organized workstations and parts counters - Monitor parts availability and communicate backorder updates to customers - Assist with inventory accuracy, bin checks, and annual inventory counts - Promote and maintain displays for BMW Lifestyle and Accessories products - Stay current with BMW training programs, technical bulletins, and WHMIS requirements - Work collaboratively with the Parts Manager and Aftersales team to support dealership operations Qualifications - High school diploma or equivalent - Experience in customer service or automotive parts preferred - Familiarity with PBS dealership software is considered an asset - Comfortable using Microsoft Office (Word, Excel, Outlook) - Ability to work in a fast-paced, team-oriented environment Skills We Value - Strong customer service and communication skills - Excellent organization and multitasking ability - Attention to detail when sourcing and quoting parts - Professional attitude and teamwork mindset - Ability to handle occasional stressful customer situations with professionalism Why Join Budds BMW? - Work with a premium automotive brand - Supportive team-focused dealership environment - Opportunities for training through BMW University - Stable MondayFriday schedule with limited weekend work - Competitive compensation based on experience #J-18808-Ljbffr