Job Title

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. Freight Team associates are required to pick orders when assigned and carefully pack them to ensure that products are not damaged, and accurately label and place orders into specified holding areas. Key Responsibilities Stocking merchandise onto shelves to achieve 100% in stock. Packing-out and packing-down merchandise as directed. Merchandising new items and promotions. Maintaining aisle cleanliness and shoppability to ensure merchandise is accessible and presented in a visually appealing manner. Maintaining and organizing overheads (e.g., striping overheads). Communicating with other freight team members to ensure all product is stocked in the proper area. Ensures Customer Satisfaction Following Home Depots Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer. When required, ask openended questions about the customers projects in order to determine their needs and level of expertise. Maintains Safety and Security Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment. Ensuring customers can move through the aisles easily and safely. Follows all Safety and Loss Prevention Policies and Procedures. Competencies Action Oriented Communicates Effectively Customer Focus Drives Results Skills Interpersonal skills Organizational skills Direct Manager / Direct Reports Freight Team Supervisor Travel Requirements None Physical Requirements Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items Climbing ladders up to 1216 feet to obtain or stock merchandise Working Conditions Work within a flexible schedule that includes overnight shift and may include evenings and weekends. Warehouse environment that can be dusty and noisy. Passing forklifts emit gas fumes. Frequent open doors cause drafts and interior temperature changes. Minimum Education High school diploma or equivalent Minimum Years of Work Experience 1 to 2 years retail or distribution experience an asset Certifications NA Other Requirements / Assets Knowledge of operating reach trucks, forklifts and order picker machines an asset #J-18808-Ljbffr