Job Title

Parts Advisor Budds BMW Hamilton Hamilton, ON Budds BMW Hamilton has a existing vacancy and is looking for a motivated and customer-focused Parts Advisor to join our high-performing Aftersales team. This role is ideal for someone who enjoys working in a fast-paced environment, helping both customers and technicians find the right parts solutions while delivering premium customer service consistent with the BMW brand. If you are organized, personable, and thrive in a team-driven environment, we want to hear from you. Compensation $40,000 $65,000 annually (based on experience) Schedule Monday Friday 8:00 AM 5:00 PM Occasional rotational Saturday shifts (8:00 AM 1:00 PM) during tire season. Key Responsibilities Provide professional parts support to both retail customers and internal technicians Assist clients at the front parts counter, by phone, and via email Prepare and follow up on parts quotations to generate sales opportunities Source parts through dealer networks and suppliers to meet customer demands Maintain accurate records and documentation in PBS dealership software Ensure the correct parts are selected through detailed quoting and verification processes Support technicians at the back counter when required Maintain clean, organized workstations and parts counters Monitor parts availability and communicate backorder updates to customers Assist with inventory accuracy, bin checks, and annual inventory counts Promote and maintain displays for BMW Lifestyle and Accessories products Stay current with BMW training programs, technical bulletins, and WHMIS requirements Work collaboratively with the Parts Manager and Aftersales team to support dealership operations Qualifications High school diploma or equivalent Experience in customer service or automotive parts preferred Familiarity with PBS dealership software is considered an asset Comfortable using Microsoft Office (Word, Excel, Outlook) Ability to work in a fast-paced, team-oriented environment Skills We Value Strong customer service and communication skills Excellent organization and multitasking ability Attention to detail when sourcing and quoting parts Professional attitude and teamwork mindset Ability to handle occasional stressful customer situations with professionalism Why Join Budds BMW? Work with a premium automotive brand Supportive team-focused dealership environment Opportunities for training through BMW University Stable MondayFriday schedule with limited weekend work Competitive compensation based on experience #J-18808-Ljbffr