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Job Title


Software Specialist


Company : Central 1 Credit Union


Location : Toronto, Ontario


Created : 2026-03-18


Job Type : Full Time


Job Description

What we offer: Work-life flexibility Hybrid workenvironment Variable annual incentive plan Generous annual vacation allotment Top-notch flexible benefits planincluding family building and gender affirmation Retirement Plan, matched contributions at 6% Access toa learning platform and educational assistancesupport Access to a virtual wellness platform Career development opportunities Wellness Flex Fund to support personal interest and activities Day off to volunteer in your community andother paid time off options Corporate discounts *subject to employment agreement Job Summary: Were looking for someone who embraces change, takes initiative, and thrives on delivering outstanding results for clients. Youll join a highly collaborative team leading the rollout of our products to clients across Canada. As a Software Specialist, youll bring a diverse technical skill set and play a key role in ensuring smooth implementations. You will support the delivery of REST APIs and ISO 20022 integrations, manage certificates, and work across backend processes to help clients onboard successfully. Youll also coordinate and support the day to day needs of our product delivery, ensuring an exceptional client experience from start to finish. What you''''ll be doing: Supportclient onboarding and integration with Central1s Digital Finance System Platform. Configureenvironments across AWS, Azure, and MuleSoft. Assistwith client testing and troubleshoot technical issues. Documentprocedures, configurations, and troubleshooting steps. Recommendprocess and system improvements to enhance onboarding efficiency. Overseeapplication health by monitoring, coordinating, and reporting onservice impactingevents. Participatein a rotating 247oncallsupport schedule. 3+ years of experience in a largescale IT environment (Software Development, Software Support, or DevOps), preferably in financial services Strong background in application support, maintenance, and operational processes Proven ability to troubleshoot issues across software, infrastructure, security, and vendor platforms Excellent communication andclient serviceskills Solid understanding of payment systems, banking platforms, and financial transaction workflows Degree in Computer Science, Computer Engineering, or a related field Strong ownership andfollow through Ability to communicate complex technical issues clearly to clients and stakeholders. Effective, systematicproblem solvingskills Ability to manage priorities, handle multiple initiatives, and meet deadlines What youll have: Working knowledge of MuleSoft and cloud platforms, especiallyAzure,AWS. Experience withrealtimetransaction systems, batch processing, and APIs. Proficiencywith MS SQL, MySQL, and related technologies. Handson experience in application/system troubleshooting and scripting/programming. Familiarity with monitoring tools (e.g., Dynatrace, Splunk). Knowledge of ITIL frameworks,mTLS, and certificate management. Salary range : $60,000-$71,000 The salary range represents the job rate determined for the successful candidate who is fully competent in the role. The actual salary will vary depending on market conditions and relevant jobrelated factors such as knowledge, skills, qualifications, experience, and education/training. Central 1 does not use Artificial Intelligence (AI) technology to screen, assess, or select applicants during our recruitment process. This job posting is for an existing, specific vacancy within our organization. All applications will be considered exclusively for the position described in this posting. Central 1 is an equal opportunity employer and committed to building an inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We welcome all applicants to join our diverse workforce and we will provide an accessible candidate experience including, but not limited to accommodations to interview sites and alternate formats upon request to our Recruitment team. #J-18808-Ljbffr