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Who we are You know those big cities that still feel like small towns? Where everyones friendly and helps each other out? Thats like Doane Grant Thornton. Except here were all professionals and there isnt a mayor or a general store. What were trying to say is that were a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. Thats whats most important to us. Were building a thriving organization thats purpose driven and still want to remember what your favourite milkshake flavour is. Role Summary The Regional Director of Operational Excellence is a senior leadership role tasked with championing operational excellence, strengthening financial performance, and enhancing workforce effectiveness across the organization. As a strategic partner to executive leadership and cross-functional teams, this individual will ensure the organization consistently delivers exceptional client experiences, meets operational and financial objectives, and upholds strong process discipline throughout all business operations. As a Regional Director of Operational Excellence your responsibilities will include: Act as main liaison with National Operations and Finance, managing financial reporting for the Southern Ontario region, analyzing outcomes, and recommending actions to help leadership reach budget and strategic targets. Oversee work in progress (WIP) and accounts receivable, ensuring strong operational practices and collaborating with National Business Support for clear communication, data accuracy and improve standardization of practices. Work with senior leadership and local partners to drive high-quality client experiences through effective project management and ongoing feedback metrics. Drive adoption of firms Finance & Operations system, prioritizing data integrity, workflow adherence, and seamless onboarding of new teams. Partner with Southern Ontario Management Committee on workforce forecasting, hiring, and annual resource allocation, maintaining alignment with growth priorities and serving as the primary contact for resource management. Support colleague development in partnership with People & Culture to help identify accelerated growth opportunities for colleagues. Oversee onboarding and integration of new teams in collaboration with key stakeholders, ensuring coordinated transitions and resource planning. Ensure accountability for team growth and office leadership targets, optimizing team utilization and across all levels of the organization. Serve as key contact with leadership teams across the firm to maintain strategic alignment and maximize operational effectiveness throughout the organization. Doane Grant Thornton If youre a bit like us, youre driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts we before me, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, youll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well thats when the magic happens! Want to learn more about who we are and how we live our purple every day? Read our colleagues stories at www.discoveryourpurple.ca Think youve got what it takes to be a Regional Director of Operational Excellence? Like the colour purple? Great. 7+ years as a senior leader in business operations and organizational effectiveness initiatives, with proven experience in operations management, business administration, or a related fieldideally at the senior manager or director level. Completion of Bachelor or advanced level degree (Masters) in related field: Business Administration, Commerce, Finance or Operations Management Chartered Professional Accountants (CPA) or Project Management Professional (PMP) Designation an asset but not required Demonstrated ability to collaborate with multi-disciplinary teams is essential, supported by strong leadership and team collaboration skills and a track record of driving process improvements and achieving operational targets. Very strong business acumen, exceptional communication, and critical thinking skills are prerequisites; expertise in resource management, workflow optimization, and the deployment of business tools or systems is also required. Experience in multi-jurisdictional services environments will be an asset. Steward the collective vision of system, people, and process changesability to simplify complex subjects and help people see the what and the why. Excellent interpersonal, analytical, and problem-solving abilities to earn the trust and confidence of colleagues at all levels, influence decision-makers, rally resources, and work with others to meet Business Unit deliverables. Ability to manage multiple projects and priorities in a dynamic environment. Desire to learn and grow and be an integral part of a team that puts we before me, where agility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton were focused on making a difference in the lives of our clients, our colleagues and our communities. Thats our purpose. Or, as we like to say, living our purple. What''''s in it for you? Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more! At Doane Grant Thornton, we believe compensation should reflect more than just market datait should reflect you . Were serious about compensation. We benchmark regularly across a wide spectrum of roles, industries, sectors, and levels to ensure our ranges are both competitive and current . But we dont stop there. We also consider the unique strengths, experiences, and impact each individual brings to the table. Our salary ranges are reviewed annually, and where you land within the range depends on a mix of factors your background, your skills, and how your contributions align with internal equity . To help start the conversation, the current salary range for this role is $133,000$183,000 in Toronto. If the role is available in other locations, the range may differ to reflect local market factors. Our special culture shines through when we have the opportunity to connect in person. Thats why were working in a model where teams are required to be together in the office 4 days per week. Are you ready to Discover Your Purple? #J-18808-Ljbffr