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Job Title


Senior Data Centre Manager


Company : Bell Canada


Location : Winnipeg, Manitoba


Created : 2026-03-18


Job Type : Full Time


Job Description

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, were building a more connected future through worldclass networks, AIpowered solutions, and digital experiences that elevate how people live, work, and play every day. We believe in empowering people. Thats why we equip our teams with cuttingedge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If youre inspired by innovation that advances how people connect and transforms whats possible, you belong on #TeamBell. Summary We are seeking a Senior Data Centre Manager to lead the daytoday operations of a missioncritical Data Centre, ensuring high availability, reliability, safety, and compliance. This handson leadership role is responsible for managing onsite operations and staff, overseeing incident, change, and capacity management, and partnering closely with Facilities, Network, Security, and external vendors to maintain operational excellence in a 24/7 environment. The role is customerfacing and requires strong interpersonal skills, sound operational judgment, and the ability to influence crossfunctional stakeholders while meeting service level, audit, and regulatory requirements. Key Responsibilities Lead and manage the local Data Centre operations team, including staffing, training, oncall coverage, succession planning, and performance management to ensure sustained operational excellence. Partner with Facilities to ensure availability and reliability targets are met for all critical systems, including power, cooling, fire protection, and security. Lead sitelevel incident response, recovery, and postincident reviews, serving as the operational escalation point during major events. Support preventive and corrective maintenance activities by reviewing and approving MOP, SOP, and EOP activities through established changecontrol processes. Monitor capacity across power, cooling, and space; plan expansions; and coordinate customer moves, adds, changes, and commissioning of new loads. Drive continuous improvement in safety, operations, and energy efficiency, including PUE, by leveraging DCIM, operational KPIs, and best practices. Support customer onboarding by contributing to design coordination and technical alignment, supporting quoting and scope definition, coordinating power, cooling, and connectivity readiness, and guiding clients through implementation milestones. Serve as a customerfacing leader for site tours, readiness reviews, incident communications, and service improvement initiatives. Maintain compliance with corporate policies, security requirements, and regulatory standards, leading audits, remediation activities, and business continuity planning. Support sitelevel financial discipline through cost optimization, maintenance prioritization, and efficiency initiatives. Critical Qualifications Bachelors degree in Information Technology, Business, Facilities Management, or a related field, or an equivalent combination of education and progressive experience in Data Centre operations. Minimum of 510 years of experience in Data Centre or missioncritical facilities environments, with demonstrated accountability for live site operations, availability, and reliability. Proven experience leading and developing 24x7 operational teams, including staffing, performance management, oncall coverage, coaching, and succession planning. Strong technical understanding of Data Centre infrastructure and operations, including electrical distribution, UPS and generator systems, cooling plants, fire detection and suppression, physical security, and structured cabling. Handson experience with operational governance, including MOP, SOP, and EOP development, change management, risk assessment, and incident response in highavailability environments. Experience with capacity management across power, cooling, and space, including commissioning new loads and coordinating customer moves, adds, and changes. Familiarity with industry standards and best practices such as Uptime Institute Tier concepts, ASHRAE thermal guidelines, security compliance requirements, DCIM usage, operational KPIs, and energy efficiency metrics (e.g., PUE). Preferred Qualifications Exceptional leadership, interpersonal, and communication skills, with the ability to lead operational teams and engage effectively with customers, vendors, and senior stakeholders. Ability to influence and align crossfunctional partners, including Facilities, Network, Security, and external service providers, in complex operational environments. Strong analytical, problemsolving, and decisionmaking skills, with a proactive approach to operational risk management, incident resolution, and continuous improvement. Proven experience operating missioncritical Data Centre facilities, working closely with Facilities and MEP teams to maintain high availability and reliability. Experience leveraging tools to manage assets, capacity, and sitelevel KPIs; exposure to highdensity AI, HPC, or GPU workloads is an asset. Adequate knowledge of French is required for positions in Quebec. Additional Information: Position Type: Management Job Status: Regular - Full Time Job Location: Canada : Manitoba : Winnipeg Work Arrangement: Hybrid Application Deadline: 04/03/2026 Please apply directly online to be considered for this role. Applications through email will not be accepted. We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the wellbeing of you and your family. As soon as you join us, you''''ll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you''''ll enjoy a 35% discount on our services and access exclusive offers from our partners. At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong. Bell is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us. Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information. #J-18808-Ljbffr