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Location: Newbury, London or Glasgow + *Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week Monday to Friday *Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don''t require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are Were here to build a network the UK can count on one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online we think everyone deserves the same chance to stay connected, and with VodafoneThree, that futures being built today. Were creating more than the UKs best network. Were helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, theres space for you here. Were building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. Youll join a team that genuinely cares about each other, about our customers, and about the future were building. From day one, youll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and youll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. Were not just expanding connectivity; were reimagining what a connected nation looks like. With 11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. Youll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, youll be helping to build a future that works better for everyone. We move at pace, because what were building matters and were learning as we go. Were proud of the progress weve made, but were just getting started. Join us at the heart of our business in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth. What youll do Youll step into a once-in-a-career moment. As Vodafone and Three come together to create the UKs biggest mobile network, youll help shape not just a new organisation, but a culture and legacy built on trust, innovation, and great customer outcomes. Sitting in the second line of defence, youll play a vital role in strengthening our compliance framework and giving senior leaders the confidence to make informed decisions as we build something truly special. In this role, youll: Design and deliver smart, risk-based compliance monitoring and testing across key regulatory areas, aligned to the Annual Compliance Monitoring Plan Independently assess whether our controls, processes, and customer journeys are delivering good customer outcomesconsistently and fairly Dive deep into data, customer interactions, records, and operational practices to spot trends, risks, and opportunities for improvement Use data analytics, AI, and emerging technologies to enhance how we monitor compliance and increase efficiency Produce clear, high quality monitoring reports that balance risk, insight, and good practice, backed by robust evidence Translate complex regulatory findings into practical, proportionate recommendations that genuinely strengthen our control environment Confidently brief senior leaders, escalating issues where needed and supporting effective remediation Build strong, trusted relationships across the business, influencing change and encouraging accountability Who you are Youll bring demonstrable experience in compliance monitoring or second line assurance within telecommunications, financial services, or a similarly regulated environment. Youll have a strong understanding of UK regulatory frameworks, which may include areas such as consumer credit, insurance, financial crime, data protection, and telecoms regulation Youll be confident working with compliance governance, risk management, and control frameworks Youll enjoy analysing information, joining the dots, and clearly explaining what it all meansboth in writing and in conversation Youll be comfortable using data, technology, and AI enabled tools to enhance insight and decision making You can demonstrate capabilities as a proactive problem solver, who anticipates challenges and acts early, rather than waiting for issues to escape. Worried that you dont meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If youre excited about this role but your experience doesnt align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the Offer an Interview scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application. What we offer We care about our peoples success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really areyour personality, creativity, and abilities. Above all, were looking for authenticity and cant wait to get to know the real you. #VodafoneThree #LI-Hybrid #J-18808-Ljbffr