Job Title

Who We Are SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the worlds first agentic workforce. Built specifically for distributed brands, SOCis brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews ensuring every location is visible, discoverable, and growing in todays geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the Worlds Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done intelligently, consistently, and at scale. How Youll Make an Impact Support an assigned book of business by delivering domainspecific analysis (e.g. SEO, Social Media, etc) and recommendations aligned to SOCis packaged services. Participate in customer meetings alongside CSMs to offer prescriptive analysis and insights on performance, updates, and best practices. Build best practice materials based on established industry guidance. Monitor domainspecific performance for assigned accounts (e.g. SEO, Social Media, etc), flagging trends and surfacing opportunities to improve visibility. Collaborate with internal partners to design effective programs that support customer goals and business objectives. Provide tailored content and onpage recommendationssuch as titles, descriptions, and alt textbased on established guidelines. Document and elevate technical concerns, as they arise, to the appropriate internal resource. Assist in troubleshooting customer escalations as needed. Be willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned. What Youll Need to be Successful Hybrid Opportunity: This role is fully remote until our downtown Vancouver, BC or downtown Toronto, ON office is established. Once the office is in place, it will transition to a hybrid model, with a 50/50 split between remote and inoffice work. Must Have: Minimum of 2+ years of professional SEO or Social Media experience, or other relevant experience in creating and/or implementing SEO or Social Media plans and strategies. Organized and detail oriented. Solid written and verbal communication skills. Advanced Excel and Google Sheets experience. Google Search Console, Screaming Frog, SEMRush, Google Analytics experience. Ability to multitask. Familiar with Microsofts business programs / Google suite. Takes initiative and strong at following up. Exceptional customer advocate and internal ambassador. Experience in a fastpaced, deadlinedriven environment. Strong understanding of technical SEO (e.g. sitemaps, canonicalization, Schema.org, robots.txt, metadata, site speed optimization). Knowledge of various project management methodologies (e.g. agile/scrum) and ticketing platforms (e.g. Jira) a plus. Basic understanding of HTML/CSS. Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned. What SOCi Provides to You Comprehensive Benefits Package (fulltime permanent, noncontract roles only) Health insurance plans, dental, and vision Wellness incentives 401(k) plan with employer match Flexible Work Environment (fulltime, noncontract roles only) Flexible paid time off Quarterly wellness days Paid holidays Empowering Career Growth and Success Whats Important at SOCi Led by a team of industry experts, SOCi is leading the pack in agentic marketing for multilocation brands. Our passionate team of SOCialites work from home around the globe! Our collaborative, dynamic culture allows our teams to work crossfunctionally and optimize productivity. We are a fastpaced, agile environment where thought leadership and input are encouraged. If you are looking for a place where you can come and make a difference in the way enterprise organizations utilize social technology, then SOCi is for you. Visit soci.ai for more information. Salary: SOCi expects to pay a base salary in the range of $60,000 $80,000 CAD plus bonus. Within this range, individual pay is determined by factors such as jobrelated skills, experience, and relevant education or training. EEO Statement: As set forth in SOCis Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. #J-18808-Ljbffr