Job Title

Were looking for a Manager, People Operations to join our People & Culture team at INNOCEAN Canada! If youre people-first and are energized by creating smooth, thoughtful employee experiences - the kind of person whos as comfortable running a recognition program or managing a performance cycle as they are creating a report or troubleshooting an HRIS issue - this role was made for you! This is a hands-on Manager role at the centre of our People & Culture team. Youll work closely with our VP of People & Culture to bring our people programs to life, manage the day-to-day of our operations, and make sure the systems, processes, and culture that support our people are always running at their best. Youll also mentor and guide our People Operations Specialist, together you two are the engine that keeps everything humming. The Role As an Explorer, youll exemplify our values: courage, curiosity, ambition, and integrity. Reporting to the VP, People & Culture, you are the operational and cultural heartbeat of the People team. Youre the person who turns good intentions into working programs, keeps our platforms running smoothly, and makes sure our people feel as supported on day 1,000 as they did on day one. You balance warmth and efficiency, strategy and execution and you love doing it. Youll manage our People Operations Specialist, and together youll own the full spectrum of people operations. Youll also collaborate closely with the VP on culture, engagement, and manager-facing programs and with General Affairs and the social team to bring our in-person culture moments to life. What your typical day will look like Own and administer our core people platforms BambooHR, ADP, and our Teams People Channel keeping data clean, processes tight, and employees well-supported Together with your People Operations Specialist, oversee benefits administration, payroll processing, HRIS data integrity, HR reporting Front line manager on our policies and health & safety compliance Partner with the VP to design and deliver employee listening and engagement programs including surveys, pulse checks, and recognition initiatives and translate results into action Support and facilitate goal-setting and performance management cycles coordinating timelines, guiding managers through the process, and keeping everything on track Collaborate with the VP to support our Manager Development program, from coordinating training sessions to building out resources that help our managers lead well Manage the People Operations Specialist day-to-day providing direction, support, and development as they own their areas of work Champion continuous improvement across our people processes, always looking for ways to make the employee experience smoother and more meaningful Work with General Affairs and the social team to co-create and execute cultural events and moments that bring our values to life in the workplace Take on special projects as assigned by the VP from research and benchmarking to program builds and one-off initiatives The Knowledge and Experience you bring 5+ years of progressive experience in People & Culture, HR, or People Operations Post-secondary education in Human Resources, Business, or a related field; CHRP or CHRL is an asset Hands-on experience with BambooHR and ADP (Workforce Now preferred); comfort owning and troubleshooting HRIS platforms Solid knowledge of benefits administration, HR policies, and employment standards in Ontario Experience supporting or running performance management and engagement programs Experience managing or mentoring others you know how to support someones growth while keeping deliverables on track Bilingualism is an asset, proudly tell us what languages you bring! The Skills and Qualities that make you stand out Youre a People & Culture person at heart you see every system, program, and process as an opportunity to improve someones experience at work Youre a natural operator: organized, proactive, and able to hold multiple workstreams without losing momentum or details Youre a trusted collaborator whether youre working alongside the VP on a new program or partnering with General Affairs on a culture event, you show up as a reliable, easy-to-work-with teammate You lead with warmth and professionalism, and the people you manage feel genuinely supported by you Youre comfortable owning platforms and tools, and you take pride in keeping data accurate and processes clean You communicate clearly and adapt your style to your audience from a policy update to a survey results presentation to a one-on-one check-in You handle sensitive information with total discretion and a deep sense of integrity And yes ATTENTION TO DETAIL. From payroll inputs to policy wording to engagement program logistics, the details in this work matter enormously to real peoples lives and careers Above all, youre curious, optimistic, and a genuinely good human who makes the people around you better What youll love about working at INNOCEAN Canada People-first and Inclusive of all were proud to be recognized by Great Places to Work FIVE years in a row and counting - overall, as well as for youth, inclusion, and as a Best Place to Work for Women Flexible hybrid work set up (2 days in winter; 3 days in summer) with an awesome space at King Street West for collaboration and team get-togethers Generous time off plus an end of year winter break; our people also get extra days off when they reach key work milestones! Your Wellbeing is all-important full benefits coverage, flex spending account, RRSPs, confidential individual counseling, and paid personal days Learning and development fund, and coaching and mentorship in your day-to-day to fuel your growth Target Salary: $70,000-$75,000 CAD Additional information: This is an active, approved role. Our recruitment team may use AI-assisted tools to help identify and review candidate applications based on job-related requirements and qualifications. All hiring decisions are made by humans. INNOCEAN Canada is an equal opportunity employer that is committed to diversity, inclusion, and teamwork. We encourage all qualified applicants to inquire below. Any disability-related needs will be accommodated throughout the recruitment process.